Check if you have prefixed a dot before the file extension you are searching for. For example, if you want to look for all files of JPG extension, your entry in the filter must be “JPG” and not “.JPG”.
Problem If you see an error reading “source file too short:XD3_INVALID_INPUT” while updating a file. Solution Checkout the latest version of the file: If you have any local modifications made to this file, just make a backup copy of it elsewhere. Open the Visual Log of the file (from the Repository Browser). Right-click on the
Update Error: XD3_INVALID_INPUT Read More »
You can rename / move / delete / resurrect / archive / restore any asset in Zoom without worrying about breaking linkages. The entire history of any asset imported into Zoom repository will be preserved and all the references to this asset from myriad places like collections or tasks or workflows will be retained irrespective of
Can we rename a file or folder in Zoom? Will it break any linkages? Read More »
Asset Browser gives the following error: Resolution: Download the latest version of Adobe AIR.
Unable to open Asset Browser after a new install (Zoom Client 5.3) Read More »
After revert in PPRO, the below alert comes up – On click of Ok, PPRO saves the changes and hence the file is still modified after Revert/Update. To avoid this, follow the below steps – Click Cancel on this alert. Reopen the file from the file system using File -> Open Project/Open Recent. The reverted/updated
After revert/update in Adobe Premiere plugin, project file does not get reloaded? Read More »
Thumbnail generation requires access to the “temp” folders on your server-side disk. Please ensure that the default configured “temp” location on your server is write-accessible to the Zoom Preview server process and the related thumbnail generation tools that Zoom internally uses (such as FFMPEG, IMAGEMAGICK etc.). Add the following line in your preview-server.conf to set up
Why can I not see thumbnails for the files I have imported from the Web Asset Browser? Read More »
This means that mandatory metadata is enabled in your server. Make sure to save the default metadata preset before trying these actions. Click here to learn how to save default Metadata Preset.
Reload the plugin for the changes to reflect. Close the plugin panel if open. For Adobe Creative Cloud apps, reload the plugin from Window -> Extensions. For Maxon Cinema 4D, click on Plugins->Reload Python Plugins from the menu. Then open the Evolphin Zoom plugin from Plugins menu option.
Script Error on clicking the Plugin buttons Issue When you click on an option that requires the current document to be accessed by the Adobe plugin you see a script error such as: Resolution This is a knows issue in some of the Adobe CC applications like After Effects, Premiere Pro. Adobe has not yet released
Script Error on clicking the Adobe Plugin buttons Read More »
In Zoom 5.5, the auto-checkout mount point has been enhanced to support linking and resolve links from Adobe and Cinema 4D plugin. Enhanced Features If a user commits files which have links to files present in the auto-checkout directory, then these links will be maintained in the Zoom repository and visible in the Asset Browser’s Links panel.
Auto checkout mount point enhancements Read More »
Evolphin Zoom is a cross-platform Version Control and Digital Asset Management (DAM) System with a built-in Workflow engine. This user guide illustrates and explains how to install and use the Evolphin Zoom plug-in for Maxon CINEMA 4D. Cinema 4d plugin setup for batch renderer Cinema 4d plugin setup for team renderer Uninstalling the plugin To uninstall
Installing the Cinema 4D plugin Read More »
Zoom Team Render Import QueueZoom ships with an automatic import service for Maxon CINEMA 4D Team Server renderer. The service starts automatically when a CINEMA 4D Team Server job is added to the Zoom import queue manager. There is no plug-in to install. This Zoom service monitors the CINEMA 4D Team render Server queue by
Cinema 4D plugin setup for Team Render Read More »
Evolphin Zoom plugin ships with an import service for the Maxon Cinema 4D batch rendered files. This can be done by the Render and Import button in the Evolphin Zoom plugin panel. Batch render Settings Make sure that the default server is set in Z-settings-> Server/WC Settings. Before launching Render and Import, ensure the CINEMA 4D (C4D)
Cinema 4D plugin setup for Batch Render Read More »
Through Metadata Presets we can create a number of metadata templates which can be applied to the mandatory metadata form at runtime. This feature is available from Zoom 5.5 onwards. Steps to create Metadata Presets Open mandatory metadata form using any action like check-in, smart-copy, upload. Enter the metadata values. Click on Save icon. To
From version 5.4, Zoom has added a feature to assign and search metadata to specific keyframe or timecode of any video asset. For e.g. If there is some President.avi video of length ten minutes, then some metadata can be assigned to specific timeframe, let say 00h:10m:10s with some value: “Here comes the president”. Now this
Keyframe or Timecode Metadata Read More »
By default, when Update menu option is clicked, Zoom client will only download the changes to the files that are checked out on the user’s local working copy folder. This prevents files that may be newly added by others users in the same parent or ancestor folder from being checked-out when the user presses update
How to update all files including newly added files Read More »
Resolve Links functionality, available in the Creative app panel can be used to replace broken/unversioned links in the main with the links in the working copy. It works on a file that was checked into Zoom Server along with all its links. Resolve links will not work properly if the links have been re-ordered. So,
Supported Since Server Version 5.3+ By default, a metadata property can only be assigned a single value. For example, by default IPTC copyright status allows only one value to be selected at a time. However, in Zoom 5.2 or higher, this can be changed to allow end users to input more than one value for
Select Multiple Values In a Metadata Drop Down Field Read More »
In Zoom 5.2 or greater, you can click and open URLs specified as metadata values in the Asset Browser. On edit click, if a property is found to be a URL, it is displayed as a hyperlink which a user can click to open. URL patterns recognised by Zoom: http:// https:// ftp:// www
Hyperlink in Metadata Field Value Read More »
There are various operations that can be performed using Keyword Tree. Create Click on Add Keyword Icon (OR, press Control + Shift + Enter in the Keyword Internal Search) Delete Click on Delete Keyword Icon (OR, press Delete key) To delete multiple keywords, select multiple keywords from the tree and then use above option. Rename Double-click on any
Keyword Tree in Asset Browser Read More »
