FAQ – Client Archive/S3 Hub

Issue: On MacOS the EJH Client Hub doesn’t start up In some installations on MacOS Catalina+, the Hub’s client folder owner permissions gets configured as root causing the hub to not start up as the current logged-in user doesn’t have ownership of the folder: Resolution Using Terminal If you are conversant with terminal commands, you

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Hub logs

The Hub writes its events to a log file ejh_server.log. This file is saved in the logs folder inside your Hub installation directory. Apart from ejh_server.log, wrapper.log is another log file present in the logs directory. The wrapper.log file logs any errors that were not logged in the Hub logs, including logs generated when the

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Managing Hubs in Zoom

The Hub Server handles archive/restore processes for Zoom version 7.3 onwards when configured as part of a Hierarchical Archive system on Zoom. It needs to be configured on Zoom first and also installed on a server machine later. The Hub Server’s configuration can be managed through Zoom’s Web Management Console. This guide will cover: Hub

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Hub Configuration in Zoom

Zoom stores Hub configuration settings to connect with a Hub Server. These configuration values should be added to Zoom before installing the Hub Server. If these Hub configuration values in Zoom are updated after installing and starting the Hub Server, then restart the Hub after you have finished updating these values.   Log in to the

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Hierarchical Archive and the Job Hub

Data Lifecycle Management in Zoom From 7.3 onwards, Zoom offers a more sophisticated data lifecycle management (DLM) experience. On the data ingestion side, the more tightly integrated VideoFX and VideoLX modules have become much easier to set up as well as pack more powerful new features like support for image sequences, etc. Post ingestion, the

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Hub Dashboard

The Hub has a dashboard to track and monitor archive/restore jobs and it is accessed from Zoom’s Web Management Console. If you have installed Hub for AI, then the Hub Dashboard should be accessed as http://[HubServerIP]:8282/index.html. Check  for more details.   After your Hub is set up and all archiving parameters defined, you can view

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