If you need to move to a new user account on the same computer or to a brand new computer the steps are the same. In the new user account, you will need to recreate you Zoom account settings to connect with the Zoom server and setup a new project store/folder with it’s own server […]
Moving user account on the same or new edit workstation Read More »
Dragging and dropping an asset from the Asset Browser to Adobe apps creates a link to that asset inside the Adobe Zoom plugin. From Zoom 7.0 onwards, this linking stops working after upgrading to Adobe AIR 28+ The workaround is to use Adobe AIR 27 for asset linking to work on drag and drop.
Asset linking via drag and drop stops working after upgrading Adobe AIR 27 Read More »
Issue When “Show in Asset Browser” is clicked in plugin after a check-in, the thumbnail keeps spinning in VAB tab till refresh. The issue is occurring randomly. Resolution Right-click on the asset and click on Show in Browse Tab to view the asset in a new tab. The thumbnail will start appearing.
Thumbnail keeps spinning on clicking 'Show in Asset Browser' after check-in Read More »
