Troubleshooting Archive Ops

This article covers the commonly faced issues in the archive module, and how best to resolve them. My colleague ingested a hi-res media, and I want to now use it for editing in my local machine. I triggered Restore to fetch the asset from S3, but it is not working. Why? Check the status of

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Archive / Cleanup, Restore

The Asset Browser provides easy means of triggering archive, restore operations on Zoom data. In 7.6.x series, we have some additional controls that let us exercise these operations on more specific targets, with ease. Before we go further, let us recall some key points about Zoom: Zoom deals with data in two different ways. One

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Purging External Assets

Up until 7.6.2, Zoom has only supported purging of content directly held within the Zoom repository database. Users had to manually remove the unwanted external assets from tier-2 archive storage locations like S3, and also from their individual TPM paths, or shared P-SAN paths. Starting with 7.6.2, Zoom provides support for clearing the high-res /

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Getting started with C3

Zoom 7.6 can be quickly set up to connect to the online cloud storage of your team’s media collection using C3. C3 stands for Client Cloud Connector. It is first configured on the Zoom Server and then the switch to enable C3 is turned on at the client end. Follow these steps to set up

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Hierarchical Archive Settings

While enabling Hierarchical Archive we need to also enable Basic Archive on Zoom, if it is not already done. Follow these steps to enable Hierarchical Archive after setting up basic archive: Open the Web Management Console for your Zoom Server. ex. http://localhost:8443 or http://<zoomserver>:8443 Log in using your admin credentials. In the Admin Menu sidebar, click Server Control Panel under the System node.

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Checking Archive license

Archiving is an optional feature that is available with an appropriate license. You can check your license information in Zoom’s Web Management Console. To check the license information, log on to your Web Management Console, for example, http://MyZoomServer:8443/ Open the License Management node under the System node in the Admin Menu sidebar. Click License Information

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Basic Archive Settings

When the Archive Module is included as a part of the Zoom license, Zoom can be set up to archive assets to a single designated archive location using its internal Basic Archive Module. This folder location must exist on the Zoom MAM server in order for the configuration to work. Enable and set up the

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Hierarchical Archive in action

Zoom Hierarchical Archive Flow In Zoom 7.6.2, there are some changes in this module. Check this article for details. In the Asset Browser or Web Asset Browser, select one or more assets to be archived (Tier 0 to Tier 1) and select Archive from the Action menu. You could also right-click on the selected assets

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Types of Archive Modules in Zoom

An archive module allows the Zoom archive manager to delegate the actual archive/restore operation to a specific archive handler. The following are currently supported: Archive Module Type Implemented Description Basic Internal Built-in Supports archiving to a single file system path on the network Path-specific Archive Internal Built-in Similar to basic, plus the ability to map

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Archive and Restore for the End-Users

Zoom users can invoke archive or restore operations from various client interfaces like the command line, or from the Asset Browser. Check here for details about the configuration and management related to the archive module: Archive Management and Configuring Archive Module Archive From Asset Browser A user who is in a role with permission levels of EDIT_ALL will

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