This article covers how to repair the Windows Client installation. When to follow this article: When your Windows Zoom client installation is corrupt. When Zoom client or Zoom Hub is not starting starting. When you have accidentally deleted some files from Zoom client installation directory. Steps: Open Windows Add and Remove Programs. Search for application […]
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When to Use When you want to assign metadata to all the searched assets. When you want to assign metadata to all the assets which are not visible in the Asset Browser after search. AssetBrowser typically shows top 1000 matches, but if you want to assign metadata to all the matching assets use Search and
Bulk Assign Metadata Using Search and Execute Read More »
If you notice information that is out of place or outdated while using the WebClient it is possible that your browser’s cache is the culprit. The cache stores common data to make the browsing experience smoother, but sometimes this data may be corrupted or not refreshed correctly. Notable examples of this issue include the banner
Incorrect Information Shown in the WebClient Read More »
Adobe Flash won’t work after 12th Jan 2021 as Adobe has finally pulled the plug and disabled the execution of Flash based apps on and after 12th Jan 2021. Evolphin Zoom v8.0 has alternatives for Flash based apps.Like: Use Web client in place of WebVAB. Replaced Webmin Flash based charts and reporting components with HTML5
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Please follow the below given steps, if you are seeing the Zero as the video resolution in the Webclient/Zoom Desktop video player.See the below image to where the resolution drop down is in the video player. It is highlighted in the red circle in the bottom right part. If you notice and see the resolution
What to do when Video resolution is shown as Zero in the Webclient/Zoom Desktop? Read More »
Feature Name Version Allow Non IPTC Group OR Any Custom Metadata Groups in the Timeline Metadata >=8.0 Download/Export FCP XML Sequence from Video Timeline >=8.0 Download Sub Clip from Video >=8.0 Web Client Branding & Configuration >=7.0 Change Webclient Background Image >=7.0 Change Company Logo and Welcome Image >=7.0 Change Default Upload Location >=7.0 Zip
Zoom Webclient Features Read More »
From Timeline view one can export the timeline or filtered data as a clip, FCP XML Sequence or as an asset.Her are things which are possible right now: Export a Video Sub-clip Clip from a Timeline or based on the filtered values. Create a new Asset from Timeline. Export/Download FCP XML Sequence. Create FCP XML
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Note: If you are adding a new group don’t the group code as AIDA. AIDA group code is internally used and reserved. Open Zoom Web Management Console. Typically the URL for Zoom Web Management Console is: https://zoom-server:9443 Go to the System -> Metadata Editor section. Select the group name which you want to allow in
Webclient/Zoom Desktop Allow Non IPTC Fields in the Timeline View Read More »
Zoom 7.6.3 onward, Admins will be able configure the Webclient global URL, which will be used in the emails, link sharing for external or internal users.Before this, emails related to Webclient or Collection sent out from Zoom server with the Webclient URL pointing the preview server with port(8973 or 8873).As a results Admins have to
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If you need to move to a new user account on the same computer or to a brand new computer the steps are the same. In the new user account, you will need to recreate you Zoom account settings to connect with the Zoom server and setup a new project store/folder with it’s own server
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Zoom 7.6.1 onward, users will be able to retrieve high-res assets from archive storage using the plugin. Prerequisites The setup of the hub on your workstation ExternalStore for high-res/native files is configured as a Zoom Third Party Mount Point. Ask your media manager, if you don’t understand what this means. To check just click on the Z menu
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Due to a limitation in the Adobe API, when you sync an After Effects project with none of the columns in the project panel sorted, footage items may point to incorrect media files. To fix the issue, click “Revert project” and then “Resolve Links” from the plugin menu. To avoid the issue, always keep the
Footage in After Effects project sometimes linked with incorrect media after sync Read More »
Working from home or remote office? Zoom client-side Hub can automatically manage hi-res/native media transfers to Zoom MAM in the cloud. The Hub uses available network bandwidth between your workstation and the cloud to maximize the data transfer speeds. It can deal with interrupted transfers due to Internet connection breaking or computer going to sleep.
Hi-res media ingest using Client-side Archive Hub Read More »
Supported Zoom Version: 7.6.x Target Audience: Media Managers, Freelancers, External Agencies, Content production partners, VOD services For large volume of data such as a camera card with 1 TB of video clips or a 60 GB InDesign catalog linked with 3000 images, upload or download using the Web Browser directly can be slow and frustrating
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Post COVID-19 every customer that deals with large digital assets or media files has struggled with enabling remote access to staff. Massive files sizes, multiple on-premises storage silos, need to access from home/remote locations is the cause of a lot of IT headaches. In this article we look at the best practices in avoiding the common
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It is a good practice to set the default Zoom Server on your Zoom Client machine. This allows your Zoom Client to instantly connect with that server without any delay in asking for a URL. These settings are valid for Zoom 7.3 and above. Follow here for Zoom 7.2 and below. Follow these steps to
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Scenario Editors want to avoid relinking media in their projects when collaborating with fellow editors. Embedded links inside a project file contain local paths that work on the current user’s edit station. But, when a fellow editor opens the same project on another edit station, they will see offline media errors. The reason is that
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You can ingest high-res media from your Zoom Client machine to the AWS S3 storage using the AWS S3 Client Connector with Zoom. Prerequisites Evolphin Zoom Hub, also called AWS S3 Connector, is set up on your desktop. Check here to set it up first. A third party mount point (TPM) is set up on
Ingesting or Restoring using the AWS S3 Client Connector Read More »
Camera cards from the various camera makers, such as Canon XF or Panasonic P2, have their own folder structures and file formats. Additionally, video files may be split into other smaller files that need to be recombined later. For example, Panasonic P2 cards often split audio and video into separate MXF files. Canon XF camera
Camera Card Workflows in Evolphin Zoom Read More »
When zoom properties are configured on your Zoom Server, Zoom Clients can pull these settings on-demand or as per a set schedule. Zoom Clients who want to be excluded from synchronization may do so in their Z-Settings by disabling the property SYNCUP_ENABLED. This property may also be set on the Zoom Server to be pulled
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