Due to a limitation in the Adobe API, when you sync an After Effects project with none of the columns in the project panel sorted, footage items may point to incorrect media files. To fix the issue, click “Revert project” and then “Resolve Links” from the plugin menu. To avoid the issue, always keep the […]
Adobe Plugins FAQ
Selecting Edit from the context menu for any checked-out asset in the Asset Browser opens that asset for editing in its respective application. On the same lines, opening checked-out Adobe apps’ project files opens these files in their respective apps. However, from Zoom 7.3 onwards, selecting Edit for checked-out Premiere Pro or InDesign project files
As the new Premiere Pro CC 2018 allows multiple projects to stay open, there are some limitations in working with the current Evolphin Zoom plugin: Plugin window launch: The Plugin window does not open automatically when Premiere Pro is launched. So, the user should manually open the plugin after Premiere Pro is opened or a
In Plugins Links tab, why I can not see thumbnail and asset ID for assets containing Non-English characters in their name?
Problem In Zoom 6.0, Links tab shows blank thumbnail and unavailable asset ID for assets containing Non-English characters in their name. Solution Click on Resolve Links.
After making any change in the Z-Settings(e.g. changing default server etc.), reload the panel using the plugin reload button.
If Resolve Links is not working, there are a few steps you can take to find the cause. In general, in order for Resolve Links to work, Zoom needs to know about all of the linked assets in a project. If there are files in the project that Zoom is not aware of (that have
For the plugin to work properly, make sure your default server is set and also keep the Always Use Default box checked:
Problem Zoom Creative Cloud plugin hangs once a file is opened. Affected Platforms All compatible Windows and OS X versions. Cause Server proxy settings are blocking communication to and from the plugin on port 7770. Solution Adding exceptions to proxy servers in Windows Launch the Control Panel Open Internet Options Navigate to the Connections tab and click on LAN settings
Issue When you do revert/update for a file from the plugin panel, the changes may not reflect on the file that opens up in the application. Resolution: Re-try the same action from the plugin panel again. You can also manually open the file from the file system.
After revert in PPRO, the below alert comes up – On click of Ok, PPRO saves the changes and hence the file is still modified after Revert/Update. To avoid this, follow the below steps – Click Cancel on this alert. Reopen the file from the file system using File -> Open Project/Open Recent. The reverted/updated
Script Error on clicking the Plugin buttons Issue When you click on an option that requires the current document to be accessed by the Adobe plugin you see a script error such as: Resolution This is a knows issue in some of the Adobe CC applications like After Effects, Premiere Pro. Adobe has not yet released