New Users Added to LDAP do not show up in the Zoom Web Management Console


LDAP Authentication function is working correctly but newly created zoom users in the LDAP group are not showing up in the Web Management Console under Manage Accounts after performing  a “Pull users from LDAP.”


Ensure that the new users that are being added to LDAP have the email address attribute populated.  After adding the email attribute to the LDAP user, perform a “Pull users from LDAP” through the Web Management Console and the new users should show up.

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