Release Notes for Zoom 9

Launch Date: December 13, 2023

Zoom 9.0.0-RELEASE.480 is the first release in the Siachen series. It includes updates for the Linux and Windows servers, Mac and Windows clients, and carries all the enhancements and fixes from previous releases.

Revision History

This section lists the revisions in the series.

Release numberDateDescription
Zoom 9.0.0-RELEASE.480December 13, 2023This is the first release in the Siachen series

New Features and Enhancements

  • The user interface for the Zoom Desktop and WebClient applications has been upscaled for better product discoverability and a more intuitive user experience. This includes improved visual recall and association of functions using meaningful icons, revamped menus, as well as reworded and better-positioned tooltips
  • The applications now provide access to select help articles on various Zoom features at the fingertips of the users; this help content may be easily curated by the administrators so that their users see what is relevant for their deployment
  • A quick-and-easy way of sharing assets via e-mails has been added
  • Zoom search has been augmented with the ability to search for assets based on their linkages like smart copies and smart links
  • Collections users now have the ability to organize them using personal bins
  • Collections can now be shared using password-protected links
  • Support for searching within collections has been added
  • Support for creation and upload of Creative Cloud project templates (with and without links) by end users added
  • Users are now able to attach Creative Cloud proxies using the Zoom plugins
  • Zoom admins can now configure Media Encoder presets for After Effects users in the Zoom Management Console
  • A context menu was added to the Advanced Search results
  • Filters have been enhanced with more categories including information related to AI processing
  • Advanced Search has been enhanced to include AI search criteria to get more accurate results
  • Advanced Search performance for looking up AI data has been improved
  • Support for downloading client logs was added to the Zoom Desktop app
  • Remote client hub logs can now be downloaded from the Zoom Management Console
  • Zoom Client will now assign default local workspaces for Zoom-related files during setup. This change will make the first time setup easier and less burdensome
  • Collections experience has been enriched with the addition of the following:
    • Pagination has been added while browsing assets inside the collections
    • All vs Mine filters have been added, which gives the ability for the end users to selectively distinguish between collections they are part of vs. collections that they created
    • Breadcrumbs have been added to improve navigation experience
    • Right-click menu added over collections exposing a variety of functions for easy access

Fixed Issues

Zoom 9.0.0-RELEASE.480
Issue IDSummary
VABNG-1551Thumbnails not working for .ppt files in full screen mode
ZS-11357Password reset emails copied to all super admins; passwords should be hidden
ZC-1705Ingest of a large number of files or image sequences (over 500 files) resulting in errors due to command-line characters limit
ZS-12179Provision for having different parallel transcode limits for different converters or media types
PNG-2389Direct asset ingest showing incorrect versioned status on Plugin Check-in
ZS-12390Insufficient validation of email entry during account creation
PNG-2395Error during export from plugin
VABNG-3693Error when closing multiple tabs in the Asset Browser
EJH-620255 character limit in internal H2 SQL table in the hub
EJH-631SQL error in the hub on fresh installation
DSTB-512In recent MacOS like Monterey, Finder right-click Zoom menu not working due to security constraints
WC-2690Collections filter not handling single-character collection names correctly
WC-2692Collection filters not handling down-arrow correctly
ZD-482Searching with double-quotes not giving relevant results in AI data
WC-2711Searching for AI data in Webclient does not work
WC-2712Webclient crashing on playing video having AI data
WC-2719Video with AI data opened as an image, and failed to load data correctly
WC-2727AI data exceeding the threshold limit mentioned curator.xml
EJH-661No filters present in the the Internal DB section of the AI Dashboard
ZC-797Check-in Dialog box not automatically resized based on screen resolution
PNG-986Plugin stops working correctly when Zoom Repo-Id is deleted from .zm settings
PNG-139Incorrect handling of “Show Link Metadata” field in plugin preferences
PNG-823Tooltip not displaying properly in Listview
PNG-1170Search slower in Plugins compared to VAB when SSL is enabled
ZS-10651Ability to restrict search to certain file statuses like deleted / archived / moved
PNG-1238Improve speed of loading assets in the plugin All / Browse tabs
ZS-10712Provision to search based on asset type (smart copy / smart link etc) and asset status (archived / deleted etc.) in Zoom Desktop Advanced Search
WC-1227No way to search for folders in Webclient
EJH-152Bulk actions like delete, cancel are not working in the Hub dashboard using the “Action on All” menu
ZC-1421Auto replace illegal char in S3 prior to import
PNG-2050Asset details page not showing the version of the asset being viewed
PNG-2095Provision to add timecode comments while previewing the audio files like webclient
PNG-2120Tooltip missing for “View in Collections” and “View All Collections” in plugin
ZS-11859Preview service should auto-restart on config changes from Ingest and Transcoding Service settings
ZS-11939Duplicate mails are triggered to the SUPERADMIN’s on Zoom restart, if server auto-restarted by any config change in the web admin console
ZS-11956Web admin console shows error while clicking on Desktop license panel
ZS-12019Error while setting metadata on the multiple assets from the Asset Browser
ZD-191No provision to search through Asset Id in Zoom Desktop
ZS-12425Add Support to show Time of Day timecode in our media players
ZD-230Resizing of Zoom Desktop window causes some of the menu options to get hidden or shown with poor formatting
ZD-263Media Store configuration incorrectly allows adding the same path multiple times
ZS-12185Error in saving transcode settings (“Notify Asset Owner on Transcode Failure” option) from the web admin console
ZS-12211Configurable settings to prioritize specific jobs in transcoder
ZS-12220Access to Transcoding dashboard for non superadmin users
ZD-330No provision to resize Path navigator or Folder navigator
ZC-1641Disable duplicate detection for Data Migration flows
EJH-592All AI jobs for deleted/archived/purged assets failing with error
ZS-12276API for searching based on filename returning incorrect results
ZD-371Enter key incorrectly handled in smart copy / smart link creation dialog; instead of launching the operation, enter key opens the asset preview page
WC-2573User’s comment added at the time of smart copy / smart link creation not displayed
WC-2584Notifications Tab text getting garbled in Zoom Desktop
ZD-408In Advanced search, “Only folders” flag not taking effect
WC-2593Refresh on focus is not working in Webclient
ZD-415User activities getting displayed in notification section
ZD-427Collections screen goes blank when a large number of collections are loaded
ZS-12355Restore of hi-res file does not go the to media store path marked as the default
ZD-430When we try to add a new asset to the spotlight, ‘No results found’ shows by default for a while, and later updated
ZS-12363Job hub search panel in the web admin console is not rendering the UI fields correctly
WC-2620In Webclient, the current members panel is blank
ZD-439When folder navigation option is off, the page contents not displayed correctly
WC-2640Sub-heading inside the central panel of Zoom desktop not positioned correctly when scrolling the section
ZS-12412Support for mid-res ingest from S3
ZS-12451Password for collections link sharing
WC-2645Make download size limit configurable for download of a folder
ZS-12420Copy change in app title string
ZS-12422Error in logs when approving / rejecting deleted assets from a collection
WC-2646Unable to search asset from add spotlight search dialog box
ZS-12430Not able to reset password from “Manage Accounts” section of the web admin console under ZoomRealm
EJH-611AI Image Marker / Locator not shown by default; starts showing on zoom-in / zoom-out
WC-2654No mail notification received by uses when there are changes in the collection permissions
ZS-12443Add a submit button in the transcoder dashboard
ZS-12448Error in server logs in auth flow
PNG-2403InDesign plugin Export tab UI displayed incorrectly sometimes
ZS-12461Observed error in Preview Server logs
ZS-12464Observed error in Zoom Server logs
ZS-12466Purge failure when jobs pending at inactive hubs
EJH-626Upgrade to AWS SDK for Java, version 2
ZS-12468Smart copying a folder containing a smart-linked asset causes the copy to be displayed as a folder incorrectly
EJH-628Support S3 fileshare of smart copy / smart link of hi-res assets
PNG-2409Not able to create a subclip with filtered metadata value enclosed with double quotes(“)
EJH-633AI: Face recognition should work for videos
EJH-635Purge job to be marked as failed when the S3 creds details are incorrect
ZS-12477Create Apple ProRes Proxy using AWS MediaConvert for assets on S3
ZS-12478Check-in mid-res generated on S3
PNG-2411On logout prompt in plugin, even if user selected “NO”, the session gets logged out from all Zoom client apps
ZS-12485CR3 transcodes are not working
FTS-132Exception in Curator java.lang.IllegalArgumentException: Buffering capacity 2097152 exceeded
VABNG-3704Error while ingesting an asset
ZS-12491Audit Log Mining download has incorrect dates in records
ZC-1682Add client-side log management in Zoom Desktop
ZD-462Searching for “asset id N” only returns files, not folders
PNG-2417Attach and Create Proxy for Video files in Premiere Pro
ZD-463Addition of new icons in various menu items
ZS-12509Multiple entries shown for the same job in the Transcoding dashboard in the web admin console
WC-2700Screen blank when trying to preview asset having AI metadata
PNG-2426Randomly, template workspace switching stops working in Premiere Pro
WC-2710Status of the collection gets reverted when asset opened immediately after changing the status of collection
EJH-648Incorrect time-out is shown on clicking the last in/out point in AI data
ZS-12530S3 Export API is not working
ZS-12539Restore jobs are not getting cleaned up from server hub dashboard on running the autocleanup process and also giving the sql error on hub server logs
ZS-12540Search reports are not available to download from webmin when a saved search name contains the character “&” in it
ZS-12543Found error is preview server log
WC-2716Under specific circumstances, recursive blank folders are shown in the External Files tab
WC-2721Hide External Files Tab for users not allowed to access it
ZS-12554Advance Preview Generation not triggered when the desktop user is not logged-in on web admin console too (under Zoom Realm or LDAP Realm)
EJH-656Declutter Hub dashboard actions for bulk operations
EJH-658Mark all users as hub users to remove admin overhead
EJH-660Not able to search for SUBMITDURATION in the AI dashboard
ZD-501In Advanced search, searching for Face in AI Data is case sensitive

Known Issues

Zoom 9.0.0-RELEASE.480
Issue IDSummary
EJH-672Asset status indicated successful copy to S3, however the file was not found in S3
ZD-609For assets having mid-res data, the Manage External Assets option was not intuitively showing the pertinent options based on the status
WC-2849Observed error in transcoding logs
ZD-784Transcoding settings changes saved even when incorrect password supplied
ZC-1711On right-click on a folder, the folder got grayed-out with a message saying “CheckIn to folder-name”; this issue was not reproducible
ZS-12752Some files got deleted from the uncheckpointed data causing inconsistent state in the repository; the deletion is believed to be due to storage failure issue
PNG-2541Renamed asset shows the original creator’s name in the new version in plugins, instead of the user who actually performed the rename operation
ZD-847Unable to Download Collection with Comments in PDF Format
ZD-868Downloading clip from Data timeline by filtering for keywords with double-quotes not working
ZS-12585In some specific sequence if the Zoom server encountered some critical error, it did not restart but simply shut down
WC-2755Video gets stuck randomly when played with comments in Collection tab
PNG-2450Relink button needed in plugin to relink the links from template in plugin in case the relinking fails for the first time
PNG-2454Zoom installer must include Plugin Uninstallation and rollback
PNG-2465Progress bar missing in Plugin for long running tasks like Sync, Export
ZS-12622Too many log messages at the start of preview server regarding cache cleanup
ZD-563In Advanced search, when multiple values are selected in the search criteria for a single field, only one of them is displayed at the top summary bar
WC-2780Video playback in collections sticky when “Show Comments” is disabled
WC-2789Metadata panel design dissimilar for the case of single asset selection vs. multiple assets
ZD-581On export of metadata of multiple assets a blank window opened
ZD-600Metadata not displayed for multiple values in grid view
ZD-601Light-mode folder colors not clear
ZD-615Select All checkbox is missing in Asset Tab / Search Results page
VABNG-3719Adding Media Store path (THIRD_PARTY_MOUNT) from Z-Menu->Settings->Advanced Properties not working
WC-2814No tooltips for items on left tree when panel is collapsed
ZD-658No option to sort Advanced Search results
ZD-659Metadata panel should follow the order given in metadata spec.xml; always alphanumerically sorted now
ZS-12694Search and Execute with Delete action fails for entire batch even if a single asset found ineligible for deletion action
WC-2832Attempting to add a deleted asset to spotlight does not give an appropriate error message
ZS-12701Error in Zoom server logs in a specific flow related to fetching metadata
PNG-2508Inside the plugin, when opting to logout completely from SSO, the previously logged in sessions in Webclient and web admin console do not get logged out as expected
DSTB-517Ez Updater fails to launch Zoom after upgrade because of incorrect lookup of the installation path; restarting the system resolves the issue
PNG-2511In the “New Project” option flow in the plugin, if the given project name already exists in the repository in that path, it does not give any error; instead counter-intuitively creates a new revision
WC-2865No confirmation prompt on changing Collections settings
ZD-726Not able to select collection from auto-complete suggestion list
WC-2905Multiple whitespaces in collections names get displayed as single space due to how UI rendering works
WC-2908Collection name filter does not bring matching results for collections having space in the name
WC-2926No provision to configure default size of collection cards when the tab is opened
WC-2933On entering full screen mode, two separate options to exit full screen are shown; one should be enough
ZD-812Progress of upload of assets to collections cannot be tracked if user clicked outside of the selected collection
ZS-12738Archive jobs fail on server hub with an error about incorrect S3 parameters even when the configs are correct; workaround is to restart the hub. (FAQ for details)
PNG-2530Layers created in Photoshop application not reflected in Webclient and Zoom Desktop
PNG-2531In AfterEffects, “Sync After Export” is sometimes very slow
WC-2993Tiles in activity panel are clickable / draggable; misleading
ZS-12744Veritone Engine ID automatically gets added in the rev.ai configuration in web admin console
ZS-12749Zoom Desktop icon in the OS context-menu is not updated to the latest
PNG-2538In Premiere Pro, for a project having 1000 links, reload takes over 3 minutes
PNG-2539Plugin actions seem to be running slower than before
PNG-2543Rare error seen while checking in the new project saying png file not found
ZS-12764Periodic search and execute reports fail to get generated if there is & in the search name
WC-3028Edit Metadata panel auto-complete list is not shown fully, getting truncated
WC-3043Subclip generation fails when user triggers ‘Create new asset’ using the same clip twice
WC-3045Rare error when clicking on collection bins fails to load contents
WC-3055“Expired” assets included in search for deleted assets; technically correct, but counter-intuitive
WC-3086Incorrectly allowed to add comments outside the preview region while generating preview for the first time
ZD-850Purge and cleanup jobs are not getting cleaned up in autocleanup process
WC-3126Randomly “Create Proxy” feature gives a success message but proxy not attached to the asset
ZS-12772If a paused job is canceled in the hub dashboard, then the asset status remains in ongoing state
ZD-737Manage External Asset menu option UI is incorrectly updated if the archive job of the asset is ongoing state
ZD-880Filters not working inside project / folders
ZD-864On editing metadata for multiple files, auto-complete suggestions not shown
ZD-881Incorrect results are getting displayed when selecting ‘No value available’ in filters
ZD-873Global search with multiple words not working properly in some cases
ZD-875Reset filter button not displayed when ‘No value available’ option selected
WC-3073Searching based on (human readable) file sizes not working; exact byte value expected

Third Party Issues

Issue IDSummary
PNG-2436Plugin Home Screen blank after Sync and Revert in the “New Project” flow
WC-3021Add Text spacing between text and the underline gets altered in the downloaded image
WC-2913While sharing a collection along with password via gmail, the whitespaces of the text gets trimmed and loses the user-intended formatting

Limitations

All archive and restore jobs should complete prior to the upgrade.

Environment and System Requirements

This section lists the environment, system requirements, certified components, and the third-party compatibility matrix associated with this release of Zoom.

Third-party Compatibility Matrix

SoftwareVersion
Server Operating SystemCentOS 7.9.2009
Windows Server 2016
Client Operating SystemWindows 10 Pro
Windows 11
macOS 13.6 (Ventura)
macOS 14.1 (Sonoma)
BrowsersChrome 118.0.5993.89 (Official Build) (64-bit)
Safari 17.0 (19616.1.27.211.1)
Safari 16.6 (18615.3.12.11.2)
Adobe Photoshop25.1 & 24.7.2
Adobe Illustrator28.0 & 27.9
Adobe InDesign19.0.1 & 18.5
Adobe Premiere Pro24.0 & 23.6.2
Adobe After Effects24.0.2 & 23.6.2
Adobe InCopy24.0.2 & 23.6.2
Adobe Media Encoder22.6 & 15.4.5
HARMAN AIR33.1.1.935
LibreOfficeLibreOffice_7.1.1.2
Evolphin Job Hubv9.0.0-RELEASE-5-g3bba6fe
Telestream Vantage7.2.166

Upgrade Zoom:

This release is compatible with 9.0.0-Release.1 and above.

The client build can be automatically upgraded using your eZ Updater.

Documentation and Support

This section provides details about Zoom product documentation and the additional resources that you can use to learn more about Zoom.

ReleaseDocumentation and additional resources
Release 9.0.0evolphin.com/help