Launch Date: September 7th, 2021
Latest Release Date: March 1st, 2022
8.2.1-RELEASE.43 includes updates for the Linux and Windows servers, Mac and Windows clients, and carries all the enhancements and fixes from previous releases.
Revision History
This section lists the revisions in the series.
| Release number | Date | Description |
| 8.2.1-RELEASE.43 | March 1st, 2022 | This is the third release in the 8.2 series |
| 8.2.0-RELEASE.406 | October 1st, 2021 | This is the second release in the 8.2 series |
| 8.2.0-RELEASE.347 | September 7th, 2021 | This is the first release in the 8.2 series |
New Features and Enhancements
- The restore button will now reach assets in AWS Deep Archive, removing the need to create a job for this task
- The tool “Archive Details” has been added in the Zoom Desktop for users to see archive status
- The configuration files for the Preview and Zoom services have been revised to allow greater independence between them
- Administrators can now add and configure transcoders from the Web Management Console
- The transcoder URL can now be launched from the Web Management Console
- The option to cancel transcoding jobs that are running has been added to the dashboard
- Users can now check folder details in Zoom Desktop
- The option to manually archive files has been added to the Zoom Desktop
- Purge has been enhanced to reach archived assets and will now implicitly include smart copy and smart link assets
- The archive workflow has been optimized to require less space during the checkpoint process under certain circumstances
- The login cookie for Zoom sessions will persist after a Zoom service restart and only expire after the configured interval
- Users can create Dynamic Collections in Zoom Desktop
- Administrators are now able to receive transcoder failure notifications
- The option to (permanently) skip transcoding for an asset has been added
- Mount points and media stores can now be added or removed via the Zoom Desktop settings
- The search features in the Creative Cloud plug-ins have been enhanced
- Auto-checkout can be configured from Zoom Desktop
- Users are now able to compare assets in Zoom Desktop
- The transcode process has been enhanced to reroute idle jobs when their transcoder is offline
- Media store management has been enhanced to utilize less system resources
- AI face recognition has been added
- Third party libraries, Java and Harman AIR have been updated to comply with security requirements
Fixed Issues
This section describes the issues that were fixed in this release of Zoom.
Zoom 8.2.1-Release.43
| Ticket ID | Description |
| ZS-10205 | Issues with cache cleaning UI in the Web Management Console |
| ZS-12023 | Discrepancies in search results due to certain asset statuses, like archive or purge |
| WC-2510 | Preview generation enhancements |
| WC-2521 | Adjusting the email notifications for collection users |
| ZS-12132 | Audio properties information not relayed correctly via API |
| ZS-12187 | Service interruption, NPE when a folder is checked out |
| ZS-10027 | Purging archived assets |
| ZS-10821 | Data customization options for Search and Execute |
| ZS-11946 | Unable to export to XML and CSV when audit log mining |
| VABNG-3612 | Unable to issue multiple auto-checkouts at once |
| VAB8-193 | Thumbnail enhancements in Zoom Desktop |
| EJH-536 | Issue restoring proxies ingested by SYSTEM |
| PNG-2344 | Exempting export assets from lock rules |
| ZS-12161 | Ingest fails to fill in missing folders in path via API |
| ZS-12183 | NPE results in a transcoder restart |
| PNG-1635 | Drag and drop from VAB to Adobe apps is not working for AIR version 32.0.0.89 |
| VAB8-194 | Add option to unlock folder in Zoom Desktop |
| EJH-469 | Copied to Archive value found in archive metadata when while operation still in progress |
| VAB8-201 | Hide links and layers panel for assets that do not have them |
| VAB8-203 | Add shortcut to select all assets in Zoom Desktop |
| VAB8-195 | Allow the ESC key to dismiss pop-ups |
| VAB8-233 | No warning displayed when saving a new collection with a reserved name |
| ZS-12126 | Mitigation of Log4j vulnerability CVE-2021-44228 |
| VAB8-268 | Sorting order not correct for columns in Collections View |
| VAB8-269 | Restrict ESC key usage in Asset View |
| VAB8-272 | New messaging for failure to download using converter |
| PNG-415 | Collection list auto-refresh enhancements |
| ZS-11587 | Archive module email template for failure revised |
| VABNG-3397 | Failure to create smart-links across projects under certain conditions |
| EJH-342 | Failure to restore proxy asset if it’s a source |
| PNG-2031 | Enhancements to search features in Collections |
| PNG-2121 | Failure to display assets in collections |
| PNG-2123 | Collection name truncates asset name in the Exported files tab if it belongs to multiple collections |
| ZS-11953 | IP whitelisting issues due to recent DNS changes |
| EJH-458 | Incorrect status shown for purged assets |
| VAB8-186 | UI issue for AI metadata |
| WC-2485 | Add text layer carrying to adjacent assets |
| PNG-2325 | No matching key frame error appearing for valid AI timelines |
| VAB8-209 | Add Dynamic Collections to Zoom Desktop |
| ZS-12046 | Move instead of Copy when handling archived assets post checkpointing |
| ZS-12049 | Changing preview resolution in Zoom Desktop fails while file in playing |
| ZS-12069 | Restoring smart copies fails to restore the source |
| ZS-12070 | Hub fails to update RRNs under certain circumstances |
| ZS-12071 | Authentication cookie should only expire on designated interval |
| ZS-12072 | Add purge to reach undeleted archived files |
| VAB8-232 | Unwanted metadata value changes during batch move of assets and folders across projects |
| PNG-2335 | Locate asset pop-up in the plug-in Links panel for existing, valid links |
| VAB8-243 | Add keyboard shortcut to select all assets in a search |
| DSTB-503 | Harman AIR version update |
| ZS-12149 | Discrepancy in service logging file |
| ZS-12154 | Transcode server config UI in Webmin |
| ZS-12177 | Status discrepancy between user interface and actual job status |
| ZC-1622 | Source path location discrepancy in migrated assets |
| PNG-1898 | Multipage document preview issues in InDesign |
| PNG-2017 | Contrain Proportions fails to adjust measurements in the Export tab (Photoshop) |
| PNG-2023 | Cancel button disappears after switching tabs in the Adobe Premiere plug-in |
| PNG-2071 | Add duplicate timeline feature |
| ZS-11922 | Send unable to transcode messages |
| PNG-2292 | High-res icon not visible under certain circumstances |
| EJH-556 | Simplify the email notifications when archiving email sequences |
| EJH-568 | Invalid S3 credentials do not prompt an exit from the current task for archive jobs |
| VAB8-76 | Add archive to the Zoom Desktop |
| EJH-475 | Update time not showing in the panel |
| VAB8-32 | Forgot Password in Zoom Desktop is not working |
| VABNG-3605 | Search fails when the in and out dates are the same |
| EJH-471 | Hub connection issues |
Zoom 8.2.0-RELEASE.406
| ZS-12032 | SSL-related memory leak |
| VAB8-189 | Add configuration to auto-lock the files on checkout from Zoom Desktop |
| VAB8-188 | No feedback given when a collection is created |
| EJH-464 | Client hub settings are not having an effect on the app’s behavior |
| ZS-12031 | Collections are slow to load |
| VABNG-3612 | Issues with simultaneous auto-checkout operations |
| VAB8-93 | Folder structure should be displayed in alphabetical order while browsing by file path in Advanced Search |
| ZC-1596 | Metadata values list should be displayed in the alphabetical order while assigning metadata in WebClient, Asset Browser or Zoom Desktop |
| EJH-441 | Wording changes to the check-in success message |
| VAB8-187 | Metadata timeline info leaking into a different asset in the preview media player |
| VAB8-186 | AI metadata info leaking into a different asset in the preview media player |
| ZS-12033 | Allow empty SMTP user and password when security is set to NONE |
| EJH-469 | Incorrect transfer status assigned to asset when the hub is restarted mid-transfer |
| VAB8-205 | Incorrect value displayed for “Revision Size” metadata |
| ZS-12038 | Enhance preview generation for assets that benefit from scrubbing |
Zoom 8.2.0-Release.347
| Ticket Id | Description |
| ZS-11923 | Zoom database structure enhancements |
| ZS-11299 | Resurrect command fails when no DRM start date is present |
| ZS-11906 | Web Management Console: Highlighted users discrepancy when using refresh command |
| ZS-11881 | Unable to delete a user if email is assigned to multiple accounts |
| ZS-11710 | Error pulling users from LDAP on first attempt after deleting them |
| PNG-2024 | Markers may be added twice to a Premiere sequence when a user links to the XML sequence |
| PNG-2223 | Visual enhancements to the plug-in Export tool |
| PNG-2248 | Allow embedding SVG assets to an Illustrator project |
| PNG-2247 | Open project parent folder in the file chooser dialog while resolving offline links |
| WC-1353 | Collection users are able to download the asset when the download permission is not permitted to the user |
| WC-2451 | Downloading PDF with comments is not working when name contains special characters |
| WC-2459 | Compare view not showing older revision comments |
| ZS-11863 | Start and End dates are different for the completed jobs on the main job dashboard page and job details page |
| ZS-11421 | Size should be displayed in decimal values in the Job dashboard |
| FTS-92 | Enhancements to Curator indexing |
| ZS-11901 | The Search and Execute generated csv file is always showing first 1000 assets only although the count is greater |
| PNG-2249 | High-res assets are ingested again with a new asset ID if the user syncs after switching to Low Res and the low-res is also on the TPM |
| ZS-11882 | Enhancements to login error displayed when invalid credentials are detected |
| ZS-11967 | Formatting enhancements to Digital Rights Management emails |
| ZS-11948 | No values displayed for the current day in General Reports (Web Management Console) |
| PNG-2246 | Revised message when links are updated upon clicking Sync |
| ZS-11959 | Formatting enhancements to HTML email contents |
| EJH-438 | Queuing enhancements to the Zoom Job Hub |
| WC-2394 | Issues downloading S3 high-res |
| WC-2452 | File not found message when clicking on the activity panel depending on indexing status |
Known Issues
This section describes the known issues and any major pending issues associated with this release of Zoom.
Zoom 8.2.1-Release.43
| Ticket ID | Description |
| ZS-11944 | S&E | PEROFRMANCE | S&E is not generating reports till it completes the execution. This will cause issues when we run for Large number of files |
| EJH-426 | Archive/Restore is failing for PSAN on network/UNC path |
| PNG-2242 | Plugin Extensions missing after updating to InCopy 16.2.1 on-wards on mac mini 28(having Apple M1 chip) |
| VAB8-158 | Zoom Desktop: Sorting on status column is not working |
| VAB8-166 | The Zoom Desktop header is not visible while scrolling the collections from the Collection tab |
| ZS-12041 | Thumbnails should not crop the content of the assets |
| ZS-12073 | Photoshop Files embed metadata is not displaying in the Zoom Metadata |
| VABNG-3617 | The resource “Asset ID: XYZ” on branch “head” does not exist at repository revision “0” error message is displayed while applying the metadata from the cart if user had added the assets to the cart from the Link panel |
| ZC-1607 | Copyright metadata is displaying as unknown when file embed Copyright metadata value is different from mentioned in the metadata default values |
| EJH-535 | Face Recognition | Smart-link assets are always stuck in submitted state and does not display in the AI dashboard |
| ZS-12106 | Metadata | Incorrect date is showing in MD panel if the assinged date is not in correct format via blanket metadata file |
| ZS-12107 | Metadata Editor | Format Name should not contain any special character error message is displaying while saving the file formats which are having numeric values like CR2, R3D etc |
| EJH-558 | Zoom Client Hub jobs visual enhancements |
| WC-2532 | Adjustable Navigation Tree |
| PNG-2355 | Multi page PDF placement |
| ZC-1618 | Navigation tabs / Bread crumb when searching |
| ZC-1619 | Smart copy destination (Option to choose copy destination) |
| EJH-542 | AI Hub was doing unnecessary calls to get the hub user cookie |
| ZC-1609 | Expand the Search in Folder feature to include metadata |
| ZS-12052 | ZD | When we are trying to navigate from home tab to any folder from recent activity section after doing a search is not working as expected in ZD |
| WC-2494 | Face Recognition | Autocomplete does not work while entering the Face AI data in the Advance Search |
| VAB8-213 | Face Recognition | Faces boundary and name is not displaying while Next and Previous buttons in the asset details view |
| ZS-12083 | Metadata | Issues in Metadata behavior in webclient |
| WC-2501 | Null is displayed in the comments when the user makes smart links from the Web client |
| VAB8-227 | Search: No result appears on Searching assets name with special character |
| VABNG-3618 | Assigning irrelevant metadata values while multiple assets are moved from one project to another in specific scenario. |
| VABNG-3621 | Search: Global search is taking invalid date and displaying the result |
| WC-2508 | Web client | Setting feature is not working in case of external user In web client |
| WC-2518 | Error Observed While Uploading zip folder having multiple different assets |
| VAB8-288 | While Adding Comments and reply it’s time for an asset not shown up accurately |
| VAB8-289 | collection thumbnail doesn’t display for project files like Adobe After Effect on the desktop app |
| VAB8-291 | ZD+WC | IPTC_Keywords filter having Multiple values is not giving any Results on Asset tab |
| VAB8-308 | Regression| zoom desktop + web client –> Sorting based on modification time–> recent first is not working fine in collection tab |
| VAB8-312 | Zoom Desktop -Unable to del email Id while assigning new owner |
| ZS-12205 | Asset count & size is not correct in the check-in success message when user ingested the hires assets if few same named assets are already ingested at same Path |
| ZC-1603 | Metadata values should be sorted in alphabet ascending order irrespective of capital or small letters |
| EJH-478 | Face Recognition | Error messages are not showing in AI dashboard if a job is completed with some errors while training is being done |
| ZS-12174 | AI | Hub dashboard cannot be accessed although hub is running with APPARENT DEADLOCK error exception in logs |
| EJH-493 | For a specific asset file, Hub Dashboard shows File Not Found and opening details shows “Request sent to server failed” error message |
| EJH-498 | Face Recognition | Sometimes, Person name is not displaying for few assets although Face Training for that person is completed successfully |
| ZS-12080 | Webmin | Manage Auto Task Template list and template values are changing with every Refresh on the Manage Auto Task Template page |
| VAB8-215 | Negative time value displayed under notification |
| EJH-526 | AI jobs- For retry status its key is displayed instead of value |
| VABNG-3616 | Advance search: Check-in date is taking previous date when vab is opened since last day |
| EJH-528 | Face Recognition| Removing or changing status is not doing anything on asset once submitted |
| ZS-12108 | Metadata Editor | No error message or nothing is happening while adding the same file formats under XMP supported format |
| PNG-2333 | Getting some error as ‘Input String 03/20/2020’ on AssetDetails page if the assigned date is not in correct format in blanket metadata file |
| WC-2506 | ‘Folder Details’ option shows inconsistent behavior In web client and zoom desktop when created a new folder |
| VAB8-237 | Advance Search: “Save As Search” popup opens on clicking enter button for searching filename |
| PNG-2334 | Custom Export | On Ingesting same name mp4 (hires) asset through ‘Custom Export’, ingest is shown success while there is no revision created for the same file |
| WC-2509 | Web Client | Add tag Feature inside collection for external user is not UI compatible |
| WC-2513 | Web Client | The exported edit metadata file shows Metadata keys Instead of value |
| ZS-12165 | Webmin | Pagination is not working in some of the hub panels |
| ZC-1617 | Check-In | Check-in is going to stuck if the server is restarted at the time of file copy to TPM incase of hires files |
| EJH-508 | AI jobs are still displaying the previous error after expanding the Job if AI Job is Completed successfully after the Retry attempt |
| EJH-514 | Face Recognition not displaying on preview if action buttons are used |
Zoom 8.2.0-Release.406
| ZS-12049 | A blank screen infrequently appears when exporting different resolutions while a preview is playing |
| ZS-12041 | Incorrect ration when cropping thumbnails |
| ZS-12042 | Ability to scrub high-res placeholder |
| VABNG-3605 | Advanced Search error when TO and FROM date is the same |
| EJH-471 | “Request sent to server failed” message pops up when resubmitting a failed restore job |
Zoom 8.2.0-Release.347
| Ticket Id | Description |
| ZS-11946 | Advance Search: Issues when using export to csv and export to xml |
| ZS-11944 | Search and Execute is not generating reports until it completes the operation |
| PNG-2205 | Same cached color is displaying for same type of data timeline when user |
| PNG-2251 | Unauthorized message while previewing files in the plug-in under certain circumstances |
| ZS-11939 | Administrators may receive multiple emails for the same critical server operation (e.g. Zoom service restart) |
| EJH-434 | Cleanup jobs should not be triggered when files are not present in the TPM |
| VAB8-32 | Users may not receive an email after using the Forgot Password feature in the Zoom Desktop |
| VABNG-3588 | Uploading a manual proxy is aborted with a mandatory metadata warning even in instances where metadata is not required |
| EJH-428 | The Asset Size values may not be displayed correctly in the Hub Dashboard for Mid-Res jobs |
| EJH-426 | Archive/Restore can fail for TPM files on a network/UNC path under certain circumstances |
| VABNG-3573 | The Zoom Desktop icons are not displayed under certain circumstances |
| ZS-11915 | Failed transcode emails are being resent for failed assets upon a Zoom service restart |
| VAB8-28 | A user’s favorite assets are not synchronizing between the Asset Browser and the Zoom Desktop |
| EJH-413 | S3 Uploads will fail if the incoming folder has trailing spaces |
| VAB8-146 | Notification setting in the Web Management Console may reset under certain circumstances |
| PNG-2285 | Preview issues for specific Creative Cloud releases |
| WC-2474 | Global comments are not displaying when comparing versions |
| PNG-2242 | Plug-in compatibility issue with InCopy and the Apple M1 processor |
| VABNG-3283 | Downloading an asset may file if it was resized beforehand |
| ZS-11903 | ERROR 500 when deleting jobs in the Hub Dashboard if the update time is empty |
| PNG-2258 | URL error when links have the special character % in the filename |
| PNG-2262 | Retain user selection in the asset list if switching resolution fails in the plug-in |
| EJH-420 | Bulk archiving notifications in the Zoom Client rather than notifying per asset |
| VAB8-158 | Sorting using the status column is not working in the Zoom Desktop |
| VAB8-166 | Zoom Desktop header is not visible while scrolling the collections from the Collection tab |
| VAB8-107 | The login screen may appear under certain circumstances while working in the Zoom Desktop |
| VAB8-101 | Issuing a search or browsing to a folder may show empty results if the Zoom Desktop client session was left active overnight |
| EJH-420 | Hub Dashboard GUI user interface may be distorted when reducing/resizing the web browser |
Third Party Issues
| Ticket Id | Description |
| EJH-563 | Hub is not working after upgrade to latest build due to change in h2db schema |
Limitations
- Ongoing or pending hub jobs won’t be processed after upgrade. Admins must ensure all jobs are completed before upgrading. This applies to C3 and server hubs.
- Hub jobs in the dashboard will not be shown after upgrade
- Customers who are using AI and using h2db on server hub should migrate h2db to SQL db
Environment and System Requirements
This section lists the environment, system requirements, certified components, and the third-party compatibility matrix associated with this release of Zoom.
Third-party Compatibility Matrix
| Software | Version |
| Server Operating System | CentOS 7, Windows Server 2016 |
| Client Operating System | Windows 10 Pro, macOS BigSur 11.6.3 for Apple M1, macOS Monterey 12.2 for Apple M1 & Intel |
| Browsers | Chrome – 98.0.4758.109, 98.0.4758.102 Safari – 15.3 (17612.4.9.1.5) |
| Adobe Photoshop | 23.1.1 , 22.5.5 |
| Adobe Illustrator | 26.0.3, 25.4.1 |
| Adobe InDesign | 17.1, 16.4 |
| Adobe Premiere Pro | 22.2, 15.4.1 |
| Adobe After Effects | 22.2, 18.4.1 |
| Adobe InCopy | 17.1 , 16.4 |
| LibreOffice | LibreOffice_7.1.1.2 |
| Perl | 5.26.1 |
| Evolphin Job Hub | v8.2.1-RELEASE-53-g872f3d3 |
| Telestream Vantage | 7.2.166 |
Upgrade Zoom:
This release is compatible with 8.2.1-Release.1 and above
The client build can be automatically upgraded using your eZ Updater
Documentation and Support
This section provides details about Zoom product documentation and the additional resources that you can use to learn more about Zoom.
| Release | Documentation and additional resources |
| Release 8.2.1 | evolphin.com/help |