{"id":2011,"date":"2021-04-16T18:53:58","date_gmt":"2021-04-16T18:53:58","guid":{"rendered":"https:\/\/evolphin.com\/learn\/?p=2011"},"modified":"2021-08-02T14:46:13","modified_gmt":"2021-08-02T14:46:13","slug":"connecting-to-a-zoom-server-from-zoom-desktop","status":"publish","type":"post","link":"https:\/\/evolphin.com\/learn\/evolphin-zoom\/creators\/gettingstarted-creators\/connecting-to-a-zoom-server-from-zoom-desktop\/","title":{"rendered":"Connecting to a Zoom Server from Zoom Desktop"},"content":{"rendered":"\t\t
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Home<\/a>\u00a0<\/span>\u203a\u00a0Creators<\/a>\u00a0\u203a\u00a0Getting Started<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Connecting to a Zoom Server From Zoom Desktop<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Before you begin<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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See the Installing Zoom Desktop Apps Using eZ Updater \u00bb<\/a>\u00a0article for more information about installing Zoom Desktop.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Prerequisites<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ensure your media manager or administrator has:<\/p>

  • Shared the Sign-in credentials that are one of the following:<\/li><\/ul>
    1. Your single sign-on email address (For example: sandy@evolphininc.com).<\/li>
    2. Basic authentication login: Zoom username and password.<\/li><\/ol><\/blockquote>
      • The URL to connect to the Zoom server. This URL will resemble the following sample URL:
        <\/span>https:\/{your company server}:9880<\/i><\/span><\/li>
      • Assigned you a role and made you a member of at least one project vault.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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        Benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Once you connect with the Zoom server, you will be able to:<\/p>

        • Use the desktop app to perform fast ingest of entire folders.<\/li>
        • Sync your session in a working copy folder & create revisions.<\/li>
        • Login to all the Zoom services such as accelerated S3 transfers for high-res media, proxy streaming, collections, and more in one go.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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          Procedure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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          1. Right-click the Evolphin Zoom icon<\/b> in the taskbar and select Settings.<\/b> The \u201cSettings – Evolphin Zoom\u201d window opens.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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            \u00a0<\/p>

            1. Click Server\/WC Settings \u203a Add<\/strong>. The \u201cAdd Server Settings\u201d dialog opens.<\/li>
            2. In the Server field, specify the address of the Zoom Server you want to configure your Zoom Desktop and press Enter<\/strong>. The \u201cZoom Server Login\u201d dialog opens.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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              \u00a0<\/p>

              1. Provide you Zoom user credentials via Single Sign-on (SSO)<\/strong> or enter the \u201cUsername<\/strong>\u201d and \u201cPassword<\/strong>\u201d fields and click Login<\/strong>. The user details are verified and the login completes.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                \u00a0<\/p>

                1. In the \u201cLocation\u201d field, specify the location your media manager wants your to use. Pick “Global<\/strong>” as a default.<\/li>
                2. In the \u201cAlias\u201d field review the alias for the Zoom Server.<\/li>
                3. In the \u201cDefault Check-out Location\u201d field, click Browse.<\/b><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  \u00a0<\/p>

                  1. Navigate to and select the folder that you want to specify as the location where Zoom files will be checked-out. This is also the folder from which you will check-in any edits you make to existing Zoom files or add new files.<\/li>
                  2. Click Select.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    1. In the \u201cAdd Server Settings<\/strong>\u201d dialog, click Add<\/strong>.<\/li>\n \t
                    2. Notice that the new server is displayed in the \u201cSet Default Server and Server Alias\u201d region of the \u201cServer\/WC Settings\u201d page.<\/li>\n \t
                    3. In the \u201cDefault\u201d column, a green check-mark<\/strong> next to the server name indicates that this server is configured as the default Zoom server.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                      \u00a0<\/p>

                      1. A system message is displayed confirming that the Zoom service has started. This also indicates that the Zoom Desktop application has connected to the Zoom Server.<\/span><\/li>
                      2. You can now close<\/strong> the \u201cSettings – Evolphin Zoom\u201d window.<\/li>
                      3. To open Zoom Desktop after configuring the server, in the taskbar, right-click the Evolphin Zoom icon<\/strong> and select Zoom Desktop<\/strong>.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        Results<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        If a new version of Zoom Desktop is available, the upgrade process begins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                        Tips & Tricks<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        Unable to connect to Zoom Server<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        \n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
                        \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tReason<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tSolution<\/span>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/th>\n\t\t\t\t\t\t\t\t<\/thead>\n\t\t\t\t
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                        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tThe Zoom Server is in the cloud and you do not have internet access<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tRestore internet access retry connecting to Zoom.\n\n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>
                        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tThe Zoom Server address configured in the Zoom Client is not valid.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCheck the server configuration in the \"Server\/WC Settings\" page in Zoom settings from the Evolphin orange menu icon.<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>
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                        Version mismatch error<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                        Why it happens?<\/h4>

                        When attempting to connect to the Zoom server using the link provided to you, you may see an error that says that the Zoom client version is not compatible with the selected Zoom server.<\/p>

                        The Zoom client and server versions must be compatible.<\/p>

                        How to fix?<\/h4>

                        If the Zoom server version is newer, then try to upgrade your Zoom Desktop client version by manually checking for upgrades using the eZ Updater application.<\/p>

                        If the Zoom server version is older, then notify your administrator.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                        This article helps you to understand the process for connecting to Zoom Server.<\/p>\n","protected":false},"author":6,"featured_media":4202,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,49],"tags":[23],"class_list":["post-2011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-creators","category-gettingstarted-creators","tag-creator-no-right-side-bar"],"yoast_head":"\nConnecting to a Zoom Server from Zoom Desktop - Evolphin Learning Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/evolphin.com\/learn\/evolphin-zoom\/creators\/gettingstarted-creators\/connecting-to-a-zoom-server-from-zoom-desktop\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" 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