{"id":6106,"date":"2017-04-12T06:57:19","date_gmt":"2017-04-12T06:57:19","guid":{"rendered":"http:\/\/evolphin.com\/help\/?p=6106"},"modified":"2020-04-25T19:32:34","modified_gmt":"2020-04-25T23:32:34","slug":"how-to-debug-auto-checkout-issues-2","status":"publish","type":"post","link":"https:\/\/evolphin.com\/help\/administration-server\/zoom-server\/server-faq\/how-to-debug-auto-checkout-issues-2\/","title":{"rendered":"How to debug auto-checkout issues?"},"content":{"rendered":"<p>The best way to debug auto-checkout issues is to collect more details. You can do this by enabling process-level logging. Please follow the steps given below to do this:<\/p>\n<ul>\n<li>In your Zoom server deployment, navigate to the conf\/ folder and open the wrapper.conf file.<\/li>\n<li>Search for the phrase &#8220;wrapper.java.additional.&#8221; and locate the last uncommented (not preceded by #) appearance of this.&nbsp;<\/li>\n<li>Now insert a new line after this point and add the following:&nbsp;<code class=\"\">wrapper.java.additional.&lt;nn&gt;=-DAUTOCHECKOUT_LOGGING=TRUE<\/code>\n<ul>\n<li>Here <code class=\"\">&lt;nn&gt;<\/code>&nbsp;should be one more than the last uncommented line you found earlier. For example, if you had <code class=\"\">\"wrapper.java.additional.19\"<\/code> as the last value, you must enter in the new line <code class=\"\">\"wrapper.java.additional.20\"<\/code>&nbsp;<\/li>\n<\/ul>\n<\/li>\n<li>Save the file and restart Zoom server<\/li>\n<li>Repeat the auto-co sequence that is causing issues<\/li>\n<li>Navigate to the&nbsp;$HOME\/.zm\/logs<\/li>\n<\/ul>\n<p>You must now see one or more folders of the pattern &#8220;autoco_&lt;process-ID&gt;@$USER&#8221;. These folders will contain detailed logs with the parameters passed to the forked process as well as the response from them.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The best way to debug auto-checkout issues is to collect more details. You can do this by enabling process-level logging. Please follow the steps given below to do this: In your Zoom server deployment, navigate to the conf\/ folder and open the wrapper.conf file. Search for the phrase &#8220;wrapper.java.additional.&#8221; and locate the last uncommented (not [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[171,114],"tags":[],"class_list":["post-6106","post","type-post","status-publish","format-standard","hentry","category-auto-checkout-aco","category-server-faq"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to debug auto-checkout issues? - Evolphin Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/evolphin.com\/help\/administration-server\/zoom-server\/server-faq\/how-to-debug-auto-checkout-issues-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to debug auto-checkout issues? - Evolphin Documentation\" \/>\n<meta property=\"og:description\" content=\"The best way to debug auto-checkout issues is to collect more details. You can do this by enabling process-level logging. Please follow the steps given below to do this: In your Zoom server deployment, navigate to the conf\/ folder and open the wrapper.conf file. Search for the phrase &#8220;wrapper.java.additional.&#8221; and locate the last uncommented (not [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/evolphin.com\/help\/administration-server\/zoom-server\/server-faq\/how-to-debug-auto-checkout-issues-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Evolphin Documentation\" \/>\n<meta property=\"article:published_time\" content=\"2017-04-12T06:57:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-04-25T23:32:34+00:00\" \/>\n<meta name=\"author\" content=\"Rahul Bhargava\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rahul Bhargava\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/zoom-server\\\/server-faq\\\/how-to-debug-auto-checkout-issues-2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/zoom-server\\\/server-faq\\\/how-to-debug-auto-checkout-issues-2\\\/\"},\"author\":{\"name\":\"Rahul Bhargava\",\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/#\\\/schema\\\/person\\\/e5f3dc53ac5f026ed258e224e75447f7\"},\"headline\":\"How to debug auto-checkout issues?\",\"datePublished\":\"2017-04-12T06:57:19+00:00\",\"dateModified\":\"2020-04-25T23:32:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/zoom-server\\\/server-faq\\\/how-to-debug-auto-checkout-issues-2\\\/\"},\"wordCount\":173,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/#organization\"},\"articleSection\":[\"Auto Checkout (ACO)\",\"Zoom Server FAQ\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/zoom-server\\\/server-faq\\\/how-to-debug-auto-checkout-issues-2\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/zoom-server\\\/server-faq\\\/how-to-debug-auto-checkout-issues-2\\\/\",\"url\":\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/zoom-server\\\/server-faq\\\/how-to-debug-auto-checkout-issues-2\\\/\",\"name\":\"How to debug auto-checkout issues? 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