{"id":4928,"date":"2016-10-21T14:38:06","date_gmt":"2016-10-21T14:38:06","guid":{"rendered":"http:\/\/evolphin.com\/help\/?p=4928"},"modified":"2020-08-04T10:33:00","modified_gmt":"2020-08-04T14:33:00","slug":"configurable-thumbnail-percentage-selection-not-working-in-mac-os","status":"publish","type":"post","link":"https:\/\/evolphin.com\/help\/administration-server\/os-issues\/configurable-thumbnail-percentage-selection-not-working-in-mac-os\/","title":{"rendered":"Configurable thumbnail percentage selection not working in Mac OS"},"content":{"rendered":"<h2>Problem<\/h2>\n<p>In Zoom 6.0, On Mac client, we have seen that the default thumbnail applied to a video file at the time of import is not getting applied to the frame which the user has specified in percentage but the first frame is applied by default.<\/p>\n<h2>Solution<\/h2>\n<ol>\n<li>Download the latest ffmpeg distribution\u00a0from the site: <a title=\"vnb\" href=\"https:\/\/ffmpeg.org\/download.html\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ffmpeg.org\/<\/a><\/li>\n<li>Extract the zip archive.<\/li>\n<li>Take a backup of the following files <span class=\"keyword\">ffprobe<\/span> and <span class=\"keyword\">ffprobe-x86_64<\/span> and remove them from the location\u00a0 <span class=\"keyword\">&lt;ZOOM_INSTALL_DIR&gt;\/Resources\/lib\/imagemagick<\/span>.<\/li>\n<li>Copy the ffprobe file from the extracted archive\u00a0and paste to the\u00a0following location <span class=\"keyword\">&lt;ZOOM_INSTALL_DIR&gt;\/Resources\/lib\/imagemagick<\/span>.<\/li>\n<li>Restart clientproxy.<\/li>\n<\/ol>\n<div class=\"note\">Read <a href=\"https:\/\/evolphin.com\/help\/administration-server\/configurable-default-thumbnail-frame-for-video-files\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> the article on how to set the video thumbnail frame percentage.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Problem In Zoom 6.0, On Mac client, we have seen that the default thumbnail applied to a video file at the time of import is not getting applied to the frame which the user has specified in percentage but the first frame is applied by default. Solution Download the latest ffmpeg distribution\u00a0from the site: https:\/\/ffmpeg.org\/ [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[18],"tags":[],"class_list":["post-4928","post","type-post","status-publish","format-standard","hentry","category-os-issues"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Configurable thumbnail percentage selection not working in Mac OS - Evolphin Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/evolphin.com\/help\/administration-server\/os-issues\/configurable-thumbnail-percentage-selection-not-working-in-mac-os\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Configurable thumbnail percentage selection not working in Mac OS - Evolphin Documentation\" \/>\n<meta property=\"og:description\" content=\"Problem In Zoom 6.0, On Mac client, we have seen that the default thumbnail applied to a video file at the time of import is not getting applied to the frame which the user has specified in percentage but the first frame is applied by default. Solution Download the latest ffmpeg distribution\u00a0from the site: https:\/\/ffmpeg.org\/ [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/evolphin.com\/help\/administration-server\/os-issues\/configurable-thumbnail-percentage-selection-not-working-in-mac-os\/\" \/>\n<meta property=\"og:site_name\" content=\"Evolphin Documentation\" \/>\n<meta property=\"article:published_time\" content=\"2016-10-21T14:38:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-08-04T14:33:00+00:00\" \/>\n<meta name=\"author\" content=\"Rahul Bhargava\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rahul Bhargava\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/os-issues\\\/configurable-thumbnail-percentage-selection-not-working-in-mac-os\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/os-issues\\\/configurable-thumbnail-percentage-selection-not-working-in-mac-os\\\/\"},\"author\":{\"name\":\"Rahul Bhargava\",\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/#\\\/schema\\\/person\\\/e5f3dc53ac5f026ed258e224e75447f7\"},\"headline\":\"Configurable thumbnail percentage selection not working in Mac OS\",\"datePublished\":\"2016-10-21T14:38:06+00:00\",\"dateModified\":\"2020-08-04T14:33:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/os-issues\\\/configurable-thumbnail-percentage-selection-not-working-in-mac-os\\\/\"},\"wordCount\":131,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/#organization\"},\"articleSection\":[\"OS Issues\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/os-issues\\\/configurable-thumbnail-percentage-selection-not-working-in-mac-os\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/os-issues\\\/configurable-thumbnail-percentage-selection-not-working-in-mac-os\\\/\",\"url\":\"https:\\\/\\\/evolphin.com\\\/help\\\/administration-server\\\/os-issues\\\/configurable-thumbnail-percentage-selection-not-working-in-mac-os\\\/\",\"name\":\"Configurable thumbnail percentage selection not working in Mac OS - 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