{"id":4508,"date":"2016-01-29T17:57:22","date_gmt":"2016-01-29T17:57:22","guid":{"rendered":"http:\/\/evolphin.com\/help\/?p=4508"},"modified":"2016-01-29T17:57:22","modified_gmt":"2016-01-29T17:57:22","slug":"asset-browser-doesnt-launch-from-the-mac-os-dock","status":"publish","type":"post","link":"https:\/\/evolphin.com\/help\/docs\/asset-browser-doesnt-launch-from-the-mac-os-dock\/","title":{"rendered":"Asset Browser doesn&#039;t launch from the Mac OS Dock"},"content":{"rendered":"<p><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"font-size: 14pt;\">Issue<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">Asset browser doesn&#8217;t launch from the Mac OS dock. \u00a0When a user clicks on the Asset Browser icon on the dock, the\u00a0icon just bounces but does not launch the Asset Browser.<\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\"><strong><span style=\"font-size: 14pt;\">Solution<\/span><\/strong><\/span><\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif;\">This issue happens when the zoom client has been installed as\u00a0a non-admin user on Mac OS. This issue affects both the Asset Browser application and Check-In Dialog application. \u00a0You will need to download the executable files from the following location: <a title=\"Asset Browser and Check-In Dialog Executable\" href=\"https:\/\/evolphin.com\/help\/download\/5.5.1_assetBrowser_patch\/assetBrowser_Check-In_app_exe.zip\">Asset Browser and Check-In Dialog Executable Files<\/a>.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Once you have downloaded the new executables, please follow the following steps to resolve this issue:<\/p>\n<ol>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Go to the following dir: \/Applications\/Evolphin\/zoom\/Asset Browser.app\/Contents\/MacOS<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Take the backup of existing executable named: &#8220;Asset Browser&#8221;<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Copy the new executable there with name &#8220;Asset Browser&#8221;<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Start the Asset Browser from dock.<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Go to the following dir: \/Applications\/Evolphin\/zoom\/Check-In Dialog.app\/Contents\/MacOS<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Take the backup of existing executable named: &#8220;Check-In Dialog&#8221;<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Copy the new executable there with name &#8220;Check-In Dialog&#8221;<\/span><\/li>\n<li><span style=\"font-family: arial, helvetica, sans-serif;\">Start the Check-In Dialog from dock.<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue Asset browser doesn&#8217;t launch from the Mac OS dock. \u00a0When a user clicks on the Asset Browser icon on the dock, the\u00a0icon just bounces but does not launch the Asset Browser. Solution This issue happens when the zoom client has been installed as\u00a0a non-admin user on Mac OS. This issue affects both the Asset [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[6],"tags":[],"class_list":["post-4508","post","type-post","status-publish","format-standard","hentry","category-docs"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Asset Browser doesn&#039;t launch from the Mac OS Dock - Evolphin Documentation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/evolphin.com\/help\/docs\/asset-browser-doesnt-launch-from-the-mac-os-dock\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asset Browser doesn&#039;t launch from the Mac OS Dock - Evolphin Documentation\" \/>\n<meta property=\"og:description\" content=\"Issue Asset browser doesn&#8217;t launch from the Mac OS dock. \u00a0When a user clicks on the Asset Browser icon on the dock, the\u00a0icon just bounces but does not launch the Asset Browser. Solution This issue happens when the zoom client has been installed as\u00a0a non-admin user on Mac OS. 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