{"id":1148,"date":"2014-09-16T13:25:31","date_gmt":"2014-09-16T13:25:31","guid":{"rendered":"http:\/\/evolphin.com\/help\/?p=1148"},"modified":"2020-05-30T01:36:43","modified_gmt":"2020-05-30T05:36:43","slug":"configuring-zoom-server","status":"publish","type":"post","link":"https:\/\/evolphin.com\/help\/administration-server\/configuring-zoom-server\/","title":{"rendered":"Changing Configuration of Zoom Server"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Configuring Database Location<\/h2>\n\n\n<div data-post-id=\"1155\" class=\"insert-page insert-page-1155 \">\n<p>By default, the Zoom database is installed in the following locations:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>OS<\/th><th><strong>Path<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Linux<\/td><td>[ZoomDir]\/db<\/td><\/tr><tr><td>Windows<\/td><td>C:\\Program Files (x86)\\Evolphin\\DAM\\db directory<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>There are a number of&nbsp;sub-folders that&nbsp;are contained within the db folder. The db has a few components:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Folder<\/th><th><strong>Description<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>filedata<\/strong><\/td><td>Stores the file data information for any of the assets stored in Zoom.<\/td><\/tr><tr><td><strong>redo<\/strong><\/td><td>The transaction logs for the server.<\/td><\/tr><tr><td><strong>db<\/strong><\/td><td>Stores the system database information.<\/td><\/tr><tr><td><strong>db-redo.bak<\/strong><\/td><td>Backup for redo transaction log.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>It is configurable to change the locations of each of these components, however, the default install keeps these in the same location.<\/p>\n\n\n\n<p>A common practice is for the db to be stored on a remote file share such as a SAN. The following instructions are a guide to how to move the database files to the new location.<\/p>\n\n\n\n<p>If you current database volume is filling up and you are looking at moving to a network storage, please keep the following in mind:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"move\">Moving DB Location<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>New DB Storage Options<\/th><th>Caveats<\/th><th>Comments<\/th><\/tr><\/thead><tbody><tr><td>NFS<\/td><td>Best to avoid using NFS as NFS client drivers running on the database server make heavy use of file caching and can play havoc with write-consistency of a database volume<\/td><td>If you are an expert with NFS tuning and the underlying NFS enterprise storage supports write-consistency by disabling NFS client caching completely, you can tread with caution. If you have never attempted this before then stay away from NFS<\/td><\/tr><tr><td>SMB<\/td><td>Careful tuning of SMB allows write-through model for strong write-consistency. With such a setup it&#8217;s viable to use an SMB share for database storage. See this <a href=\"https:\/\/techcommunity.microsoft.com\/t5\/storage-at-microsoft\/controlling-write-through-behaviors-in-smb\/ba-p\/868341\" target=\"_blank\" rel=\"noreferrer noopener\">article from Microsoft<\/a> for explanation.<\/td><td>Core concept is data records must commit to disk, and not get stuck in caches for durability &amp; data integrity. Please check if you have experience running database workloads off a write-consistent SMB share. Also shares will need to be mounted to a mount path with fail-fast behavior. If you don&#8217;t know what that means stick to the options below<\/td><\/tr><tr><td>DAS<\/td><td>Direct attached Storage such as a giant RAID box with direct connection to the file system device on the database server is typical for a database workload<\/td><td>This is the easiest option for most teams as all you need to do is plug the DAS into the server to get a resilient storage connection with RAID modes setup for disk failover and avoid using any network protocol for database writes<\/td><\/tr><tr><td>SAN<\/td><td>Using HBA card a SAN can be connected with FC to the database server for fast database workloads<\/td><td>For scaling the database to TBs of storage this is often the best option that offers strong durability &amp; write-consistency guarantees via a file system drive that doesn&#8217;t cache on the client side.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ol class=\"wp-block-list\"><li>Prior to moving your Zoom Database to a new location, ensure that the checkpointing is completed by referring to the server_log.0 under <span class=\"keyword\">[ZoomDir]\/logs <\/span> directory. <div class=\"note\">Refer to the following link for more details on <a title=\"Checkpointing\" href=\"https:\/\/evolphin.com\/help\/docs\/v5\/server\/zoom-server-checkpointing-on-restart\/\"> Zoom server checkpointing on restart<\/a><\/div><ul><li>For versions below 5.2, checkpointing is performed every time on the Zoom Server startup.<\/li><li>For versions after 5.2. restart can be configured to be done with or without checkpoint through server.xml <\/li><\/ul><\/li><li>Ensure that you have backed up the <span class=\"keyword\"> [ZoomDir]\/conf<\/span> directory and <span class=\"keyword\"> [ZoomDir]\/db <\/span> directory on your Zoom server: <div class=\"note\">Refer to the following link for more details on <a title=\"Checkpointing\" href=\"https:\/\/evolphin.com\/help\/docs\/v5\/server\/backing-up-zoom-server\/\"> backing up your zoom server<\/a><\/div><\/li><\/ol>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>OS<\/th><th><strong>Path<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Linux<\/td><td>[ZoomDir]\/db<\/td><\/tr><tr><td>Linux<\/td><td>[ZoomDir]\/conf<\/td><\/tr><tr><td>Windows<\/td><td>C:\\Program Files (x86)\\Evolphin\\DAM\\db directory<\/td><\/tr><tr><td>Windows<\/td><td>C:\\Program Files (x86)\\Evolphin\\DAM\\conf directory<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Stop\u00a0the\u00a0Zoom Server and Zoom Preview Server.<\/li><li>Move\u00a0your current Zoom DB directory to the desired location If placing the DB on a network share, it is necessary for the server to be mapped beforehand.<\/li><li>Navigate to [ZoomPath]\/conf\/.<\/li><li>Open the server.xml file.<\/li><li>Search for a section called <code class=\"\">&lt;dbspec><\/code>.<\/li><li>Under the tag <code class=\"\">&lt;defaultRoot><\/code>, change the path to the network path. If placing the DB on a network share, it is necessary for the server to be mapped beforehand.<\/li><li>Under the tag <code class=\"\">&lt;redoLogDir><\/code>, change the path to the network path.<\/li><li>Under the tag <code class=\"\">&lt;fileDataDir><\/code>, change the path to the network path.<\/li><li>Save and close the file.<\/li><li>Start the Zoom Server and Zoom Preview Server services.<\/li><li>Open your web browser and navigate to the Web Management Console (http:\/\/localhost:8443) and confirm that the server is running. If the server is not running, troubleshoot using your server_log located in [ZoomPath]\/logs\/<\/li><\/ol>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Configuring Preview Server<\/h2>\n\n\n<div data-post-id=\"1161\" class=\"insert-page insert-page-1161 \">\n<p>The Preview Server enables preview generation for the Zoom setup. It acts as a cache between various Zoom Clients and the Zoom Server.<br>Preview Server needs a running Zoom server to work with, without any Zoom server Preview Server won&#8217;t work and can&#8217;t serve the request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites\/Checklist<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Up and Running Zoom server. It may be on the same machine or different machine.<ol><li>Make sure the Zoom server has valid license installed.<\/li><li>Make sure the Zoom server has super admin account created.<\/li><\/ol><\/li><li>Information about Zoom server URL with protocol, host and port.<ol><li>Zoom Server URL will look like: https:\/\/zoom-server:8880.<\/li><li>Make sure you know the correct port and host name of the Zoom server.<\/li><\/ol><\/li><li>Make sure the Zoom server version is compatible with the Preview Server.<\/li><li>Make sure you can ping the Zoom server host from the Preview Server.<\/li><li><strong>Important: <\/strong>Make sure the Zoom server port is <em>reachable<\/em> from the Preview Server. Many times Admins forget to whitelist or open the Zoom server port. Please make sure to add proper firewall\/iptables rules which allows access to Zoom server port from the Preview Server.<\/li><li><strong>Important: <\/strong>Further configuration assumes, you have access to the Preview Server machine, like <strong>SSH<\/strong> or <strong>RDP<\/strong> access to the main server machine.<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Locate Preview Server Configuration XML File<\/h3>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>On Windows<\/strong><\/h6>\n\n\n\n<ul class=\"wp-block-list\"><li>C:\\Program Files (x86)\\Evolphin\\DAM\\conf\\preview-server.xml<\/li><\/ul>\n\n\n\n<p><strong>Note:<\/strong> If you don&#8217;t find the server at this location, you might have installed the server in a different Drive or directory.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><strong>On Linux<\/strong><\/h6>\n\n\n\n<ul class=\"wp-block-list\"><li>\/home\/evolphin\/zoom\/conf\/preview-server.xml<\/li><\/ul>\n\n\n\n<p><strong>Note:<\/strong> If you don&#8217;t find the server at this location, you might have installed the server in a different Drive or directory.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Connect-Preview-Server-with-Zoom-Server\">Connect Preview Server with Zoom Server<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>Open and edit <strong>preview-server.xml<\/strong> file.<\/li><li>Locate XML tag <strong>&lt;zoomServerHostPort&gt;<\/strong>.<\/li><li>Enter the Zoom server URL in the <strong>&lt;zoomServerHostPort&gt;<\/strong> tag.<br>Like: <strong>&lt;zoomServerHostPort&gt;<\/strong>https:\/\/zoom-server:8880<strong>&lt;\/zoomServerHostPort&gt;<\/strong>.<\/li><li>Save the file and <strong>restart<\/strong> the Preview Server.<\/li><li>Open Webclient and see if you are able to connect and work.<\/li><\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Set-Preview-Server-Cache-Location\">Set Preview Server Cache Location<\/h2>\n\n\n\n<p>The default Preview Server cache location is <strong>[SERVER_INSTALL_DIR]\/webcontext\/servers\/PreviewServer\/cache<\/strong><br>The &#8220;<strong>[SERVER_INSTALL_DIR]<\/strong>&#8221; is the installation location of the Preview Server.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Open and edit <strong>preview-server.xml<\/strong> file.<\/li><li>Locate the XML tag <strong>&lt;previewCacheLocation&gt;<\/strong>.<\/li><li>Change the cache location according to you need.<br>Like: <strong>&lt;previewCacheLocation&gt;<\/strong>\/home\/evolphin\/zoom-deploy\/preview-cache<strong>&lt;\/previewCacheLocation&gt;<\/strong>.<\/li><li>Save the file and <strong>restart<\/strong> the Preview Server.<\/li><\/ul>\n\n\n\n<p><strong>Note: <\/strong>If you are relocating the Preview Server cache, it would be best to copy the contents of existing cache directory to the new location. Otherwise Preview Server has to generate the cache files again.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Configure-Preview-Server-Cache-Cleanup\">Configure Preview Server Cache Cleanup<\/h2>\n\n\n\n<p>By default Preview Server doesn&#8217;t do any cache cleanup. Over the time that will result in the increased disk usage.<br>It is recommended to enable the cache clean up and keep cache size in check. Please follow the below given details carefully to setup the cache cleaning rules.<\/p>\n\n\n\n<p><strong>Note:<\/strong> If this is a fresh install of Windows Server, it is recommended to use an alternative text editor such as Notepad++ for editing the text files. It makes reading the configuration files more legible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a name=\"configuringZoom-settingCacheCleaningRules\"><\/a>Setting Cache Cleaning Rules<\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>To setup the cache cleaning rules, you need to access to the <em>preview-server.xml<\/em> file. A section above explains where to find the <em>preview-server.xml<\/em> on the Preview Server.<\/li><li>Once you have located the preview-server.xml file, open it in your favorite editor.<\/li><li>Locate the section: <strong>&lt;cacheCleaningRules&gt;<\/strong> in the <em>preview-server.xml<\/em> file<\/li><\/ul>\n\n\n\n<p>Here is an example of how this section looks in the XML file:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>&lt;previewserverspec>\n...\n...\n&lt;!-- EXAMPLE OF CACHE CLEANING RULES -->\n&lt;!-- These rules keeps the cache size under 200GB and performs the clean up in every 7 days -->\n &lt;cacheCleaningRules>\n    &lt;cleanFrequencyInDays>7&lt;\/cleanFrequencyInDays>\n    &lt;cleanFrequencyHours>0&lt;\/cleanFrequencyHours>\n    &lt;cleanFrequencyMinutes>0&lt;\/cleanFrequencyMinutes>\n    &lt;cacheCleanThresholdPercentage>90&lt;\/cacheCleanThresholdPercentage>\n    &lt;maxAllowedCacheSizeInGB>200.0&lt;\/maxAllowedCacheSizeInGB>\n    &lt;cleanDownloadsOlderThan>5&lt;\/cleanDownloadsOlderThan>\n    &lt;additionalCleanupOption>DEFAULT&lt;\/additionalCleanupOption>\n  &lt;\/cacheCleaningRules>\n...\n...\n&lt;\/previewserverspec><\/code><\/pre>\n\n\n\n<p><strong>Understanding the cache cleaning tags:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>cleanFrequencyInDays &#8211; Controls the clean up schedule in terms of days.<\/li><li>cleanFrequencyHours &#8211; Controls the clean up schedule in terms of hours.<\/li><li>cleanFrequencyMinutes &#8211; Controls the clean up schedule in terms of minutes.<\/li><li>cacheCleanThresholdPercentage &#8211; This values controls the minimum threshold to trigger the cleanup is cache is filled up-to this threshold.  For example: if <em>maxAllowedCacheSizeInGB<\/em> is set to 100GB, and <em>cacheCleanThresholdPercentage<\/em> is 80, then the Preview server will try to maintain the cache size between 80GB to 100GB.<\/li><li>maxAllowedCacheSizeInGB &#8211; Max allowed cache size in GB. Beyond this point, Preview Server will clean the files in the reverse chronological of their last access time. Server will give the preference to the files which have not been accessed recently.<\/li><li>cleanDownloadsOlderThan &#8211; Max cleanup time in days for the custom downloads like zips, collection downloads etc&#8230;<\/li><li>additionalCleanupOption &#8211; This is for now has to be set to <em>DEFAULT<\/em>.<\/li><\/ul>\n\n\n\n<p><strong>Note:<\/strong> In the <em>preview-server.xml<\/em> you might see more options inside the cache cleaning rules tag. You can ignore other options which are not listed here. Those options are planned to be removed in the future releases.<\/p>\n\n\n\n<p><strong>Note:<\/strong> Make sure to save the changes and restart the Preview Server afterwards. Preview server logs can be inspected for the cleaning working. Preview server will print the various logs messages related to the cache size and found files during the cleanup.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Setting-Preview-Server-Location\">Setting Preview Server Location<\/h2>\n\n\n\n<p>From Zoom 7.3 onwards, location can be set for the Preview Server which in turn will be the location of all the web-based Zoom apps connecting to this Preview Server.<\/p>\n\n\n\n<p><strong>Note: <\/strong>Locations are configured on the Zoom Server using <a href=\"\/docs\/zoom-server\/configuration-server\/server-zoom-properties\/\">Server Zoom Properties page<\/a> in the Web Management Console. After these locations are set up, these may be chosen by any desktop Zoom Clients or set for the Preview Server.<\/p>\n\n\n\n<p><strong>Follow these steps to set the location for the Preview Server:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"0\"><li>You could set the location for Preview Server using one of two files. Update any one of these files on the Preview Server: <ol style=\"list-style-type: lower-alpha;\"><li><strong>Option 1:<\/strong> Using <em>preview-server.xml<\/em>.<ol style=\"list-style-type: lower-alpha;\"><li>Set the tag &lt;currentLocation> to the desired location. If the tag exists then update its value and if it does not exist then add it. For example: <br>&lt;previewserverspec><br>&#8230;.<br>  <em>&lt;currentLocation>Bristol&lt;\/currentLocation> <\/em><br>&#8230;<br>&lt;\/previewserverspec><\/li><li><div class=\"warning\"><strong>Note: <\/strong>This location must already be present and configured on the Zoom Server.<\/div><\/li><li>Save the changes and restart the Preview Server.<\/li><\/ol><\/li><\/ol><ol style=\"list-style-type: lower-alpha;\"><li><strong>Option 2: <\/strong>Using <em>zoom.properties<\/em>: <ol style=\"list-style-type: lower-roman;\"><li>Open <strong>zoom.properties<\/strong> for editing from the<strong> .zm<\/strong> folder for the Preview Server (Windows &#8211; [OSInstallDir]\\Windows\\System32\\config\\systemprofile\\.zm\\ and Linux &#8211; $Home\/.zm\/)<\/li><li>Set the property <strong>CURRENT_LOCATION<\/strong> property to the desired location. If the property exists then update its value and if it does not exist then add it. For example: <br>CURRENT_LOCATION=Bristol <\/li><li><strong>Note: <\/strong>This location must already be present and configured on the Zoom Server.<\/li><li>Save the changes and restart the Preview Server.<\/li><\/ol><\/li><\/ol><\/li><\/ol>\n\n\n\n<p>The desired location has now been set for the Preview Server. This location will now be used for web-based Zoom clients like the Web Client and Web Asset Browser.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Preview Server on a different machine<\/h2>\n\n\n<div data-post-id=\"2516\" class=\"insert-page insert-page-2516 \">\n<h2 class=\"wp-block-heading\">Zoom Database &amp; Preview Service on same&nbsp;Machine<\/h2>\n\n\n\n<p>By default when you install the Zoom package on a&nbsp;server machine, the Zoom Database\/DAM server and the Zoom Preview Server are co-located on the same machine. Based on how your default NIC (Network Interface Card) on the server is configured, the default network settings may work out of the box. Often the network administrators wants to use a custom host name in DNS or an IP address for the services. Follow this section to configure the network settings correctly.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Choose the DNS hostname or an IP address that you want the end-user to see when accessing the Zoom Database or Preview service. For the rest of this section, the desired hostname will be zoom.mytestdomain.com<\/li><li>Either login into the Zoom Server machine and go to Web Management Console port on the Zoom Server: <code class=\"\">http:\/\/localhost:8443<\/code> or from a remote web browser go to <code class=\"\">http:\/\/&lt;ip-address-zoom-server-if-accessible>:8443<\/code> if the specified IP address can be used to connect to the Zoom Server administration service.<\/li><li>Click on the Server Control Panel -> Network Settings: <figure><img decoding=\"async\" class=\"alignnone size-full wp-image-2921 \" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2015\/03\/img_54f8ef049b157.png\" alt=\"\"><\/figure><p id=\"fYAYnAn\"><\/li><li>Change the Server Host\/IP to the desired name such as\u00a0<span class=\"keyword\">zoom.mytestdomain.com<\/span>. <div class=\"warning\">Do not change the Internal Host\/IP unless you want to bind the port to a specific NIC.<\/div><\/li><li>Save and restart the service.<\/li><li>Go back to the Web Management Console port on the Zoom Server, this time click on Server Control Panel -> Admin Server Config <figure><img decoding=\"async\" class=\"alignnone size-full wp-image-2922 \" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2015\/03\/img_54f8ef8fb0be0.png\" alt=\"\"><\/figure><p id=\"kxmmlVN\"><\/li><li>Change the Admin Server Host\/IP\u00a0to the desired name such as\u00a0zoom.mytestdomain.com. <div class=\"warning\">Do not change the Internal Host\/IP unless you want to bind the port to a specific NIC.<\/div><\/li><li>Make sure that your Zoom Server and Zoom Preview Server services are stopped.<\/li><li>Navigate to <code class=\"\">[ZoomInstallPath]\/conf\/<\/code>.<\/li><li>Open the<code class=\"\"> server.xml<\/code> file for editing.<\/li><li>Search for a section called <code class=\"\">&lt;reviewserverspec><\/code>.<\/li><li>Under the tag <code class=\"\">&lt;ServerConnection><\/code> change the host and\/or port (std or SSL) to the\u00a0hostname\/IP of the Zoom server machine <figure><img decoding=\"async\" class=\"alignnone size-full wp-image-2924 \" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2015\/03\/img_54f946dc1a146.png\" alt=\"\"><\/figure><p id=\"ekjcjPP\"><\/li><li>Save and close file.<\/li><li>Finally, open the <code class=\"\">preview-server.xml<\/code> file for editing.<\/li><li>Change the hostname in the <code class=\"\">zoomServerHostPort<\/code> and <code class=\"\">webminHostPort<\/code> tag, to the Zoom server machine host\/IP name: <figure><img decoding=\"async\" class=\"alignnone size-full wp-image-2923 \" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2015\/03\/img_54f946a88e4b4.png\" alt=\"\"><\/figure><\/li><li>Save and close the file<\/li><li>Restart both Zoom &amp; Preview service.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Verifying the Zoom Server Settings<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Open a command terminal on any Zoom Client desktop machine that has the Zoom Client installed<\/li><li>Run the command:&nbsp;<code class=\"\">zm -s http:\/\/&lt;mydam-server&gt;:8880 &nbsp;getcredentials<\/code> in the terminal<\/li><li>Confirm that the Preview Server parameter: <code class=\"\">rv_server<\/code> is pointing to the Zoom Server host\/IP address<\/li><li>Confirm that the wbm_server host name is pointing to the&nbsp;Zoom Server host\/IP address<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Zoom Database &amp; Preview Service on different Machines<\/h2>\n\n\n\n<p>By default when you install the Zoom package on a&nbsp;server machine, the Zoom Database\/DAM server and the Zoom Preview Server are co-located on the same machine.<\/p>\n\n\n\n<p>For performance reasons, Enterprises that wish to dedicate separate server machine for each server can do so by following the steps below. Any number of Preview Servers can be setup to connect with a single Zoom Database\/DAM servers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pointing Database Server to a Preview Server<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Make sure that your Zoom Server and Zoom Preview Server services are stopped.<\/li><li>Navigate to [ZoomInstallPath]\/conf\/.<\/li><li>Open the server.xml file for editing.<\/li><li>Search for a section called <code class=\"\">&lt;reviewserverspec><\/code>.<\/li><li>Under the tag <code class=\"\">&lt;ServerConnection><\/code> change the host and\/or port (std or SSL) to the Preview Server machine: <figure><img decoding=\"async\" class=\"alignnone size-full wp-image-2517 \" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2015\/02\/img_54d27ea982e0a.png\" alt=\"\"><\/figure><p id=\"qtuqIhR\"><\/li><li>Save and close the file.<\/li><li>Start the Zoom Server<\/li><li>Stop and <em><strong>disable<\/strong> <\/em>the Zoom Preview Service on the Database server machine as it is going to be setup on a different Preview Server machine now.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Pointing Preview Server to the&nbsp;Database&nbsp;Server<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Login to the Preview Server machine<\/li><li>Make sure that your Zoom Preview service is stopped.<\/li><li>Navigate to [ZoomInstallPath]\/conf\/.<\/li><li>Open the preview-server.xml file for editing.<\/li><li>Search for a section called <code class=\"\">&lt;previewserverspec><\/code>.<\/li><li>Edit\u00a0the value for tags\u00a0<code class=\"\">&lt;zoomServerHostPort><\/code>\u00a0and <code class=\"\">&lt;webminHostPort><\/code> to point to the Zoom DAM server host:port: <figure><img decoding=\"async\" class=\"alignnone size-full wp-image-2518 \" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2015\/02\/img_54d280377232c.png\" alt=\"\"><\/figure><p id=\"JWNAnFL\"><\/li><li>Save and close file.<\/li><li>Start the Zoom Preview Server<\/li><li>Stop and <em><strong>disable<\/strong> <\/em>the Zoom Database\u00a0Service on the Preview\u00a0server machine as it is going to be setup on a different Database\u00a0Server machine now.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Verifying the Preview Server Settings<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Open a command terminal on any Zoom Client desktop machine that has the Zoom Client installed<\/li><li>Run the command:\u00a0<code class=\"\">zm -s http:\/\/&lt;mydam-server>:8880 \u00a0getcredentials<\/code> in the terminal <figure><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2015\/02\/get-credentials1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"617\" height=\"329\" class=\"alignnone wp-image-4752 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2015\/02\/get-credentials1.png\" alt=\"get-credentials\"><\/a><\/figure><p id=\"tNZAIQq\"><\/li><li>Confirm that the Preview Server parameter: <code class=\"\">rv_server<\/code> is pointing to the Zoom Preview Server machine <p id=\"tNZAIQq\"><\/li><\/ol>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Configuring SMTP Server<\/h2>\n\n\n<div data-post-id=\"1168\" class=\"insert-page insert-page-1168 \"><p>Zoom can integrate with your mail server so that a notification will be sent for events like:<\/p>\n<ul>\n<li>The server restarts (to admin)<\/li>\n<li>An asset is modified in a collection inside Web Client<\/li>\n<li>A user is sent a Lightbox (Zoom 6.0 and below)<\/li>\n<li>A user is sent a Workflow task<\/li>\n<\/ul>\n<div class=\"note\">Some notifications need to be configured further after configuring SMTP settings.<\/div>\n<div><\/div>\n<div>Follow these steps to configure SMTP for your Zoom setup:<\/div>\n<ul>\n<li style=\"list-style-type: none;\">\n<ol>\n<li><span class=\"command\">Log in<\/span> to the <span class=\"keyword\">Web Management Console<\/span>.\n<div class=\"example\">Ex. http:\/\/MyZoomServer:8443<\/div>\n<\/li>\n<li>Under <span class=\"keyword\">System<\/span>, <span class=\"command\">click<\/span> on <span class=\"keyword\">System Control Panel<\/span>.<\/li>\n<li><span class=\"command\">Click<\/span> <span class=\"keyword\">SMTP Settings<\/span>.<\/li>\n<li><span class=\"command\">Enter<\/span> the following fields:<br \/>\n<table border=\"1\" cellpadding=\"2\">\n<tbody>\n<tr>\n<td><span style=\"text-decoration: underline;\">Field<\/span><\/td>\n<td><span style=\"text-decoration: underline;\">Description<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>SMTP server hostname\/ip \u00a0 \u00a0<\/strong><\/td>\n<td>The IP Address or DNS address to the SMTP server<\/td>\n<\/tr>\n<tr>\n<td><strong>SMTP Port<\/strong><\/td>\n<td>SMTP server&#8217;s port<\/td>\n<\/tr>\n<tr>\n<td><strong>SMTP Security<\/strong><\/td>\n<td>SMTP server&#8217;s security protocol<\/td>\n<\/tr>\n<tr>\n<td><strong>SMTP user\u00a0<\/strong><\/td>\n<td>The login username for the SMTP server<\/td>\n<\/tr>\n<tr>\n<td><strong>SMTP password\u00a0<\/strong><\/td>\n<td>The login password for the SMTP server<\/td>\n<\/tr>\n<tr>\n<td><strong>Reply To<\/strong><\/td>\n<td>The email address(es) that will receive a reply if sent by the receivers of the mails from the SMTP server<\/td>\n<\/tr>\n<tr>\n<td><strong>Bcc list<\/strong><\/td>\n<td>The email address(es) that will receive a Bcc reply if sent by the receivers of the mails from the SMTP server<\/td>\n<\/tr>\n<tr>\n<td><strong>From \u00a0<\/strong><\/td>\n<td>Which address will appear as the sender to users when they receive an email from the SMTP server. Eg. <a href=\"mailto:Zoom-server@example.com\">Zoom-server@example.com<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/li>\n<li><span class=\"command\">Click<\/span> <span class=\"keyword\">Save<\/span>.<\/li>\n<li>When prompted to restart the server, <span class=\"command\">click<\/span> <span class=\"keyword\">Yes<\/span>.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<p>If successful, you should see an email notification to your admin that the server has restarted. If you do not receive a notification, look at the server log to troubleshoot why your SMTP server is not connecting.<\/p>\n<div class=\"warning\">If you are using Gmail in your SMTP configuration, you will also need to explicitly allow access to less secure apps for this configuration to work. To do this, login to your Gmail account and go to the security section inside settings. Ensure that Less secure app access is enabled.<\/p>\n<p id=\"PHWUSOr\"><img decoding=\"async\" class=\"alignnone size-full wp-image-13191 \" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2019\/10\/img_5da6c9020eecb.png\" alt=\"\" \/><\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Configuring Active Directory \/ LDAP<\/h2>\n\n\n<div data-post-id=\"1173\" class=\"insert-page insert-page-1173 \">\n<p>For many organizations, LDAP Server is a key way to allow their users to log into multiple systems. Evolphin Zoom has native support to integrate with your LDAP Server, including popular Directory Services, like Microsoft Active Directory and Novell Directory Service. The following instructions provide you with information on how to fetch the desired subset of existing users, groups, and other associations from your LDAP Server into Zoom.<\/p>\n\n\n\n<p>Make sure that Directory Service is installed and configured on your LDAP Server. If using, then SSL is also enabled and configured on your LDAP Server. Admin access to your LDAP Server should be available.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Prepping your LDAP Server<\/h2>\n\n\n\n<p>Before moving user information to Zoom, you need to identify what should be copied to Zoom. Identify:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Users that should be copied to Zoom.<\/li><li>If any roles should be created in Zoom. Also, which of these roles should be mapped to some, all, or none of these users.<\/li><li>If any projects (existing in Zoom) should be assigned to some or all of these users.<\/li><\/ul>\n\n\n\n<p>Firstly, locate the <strong><span style=\"text-decoration: underline;\">users<\/span><\/strong> for pulling into Zoom. All of these users should belong to one common group that will be called the <span class=\"keyword\">Zoom Filter group<\/span>. Any user with an email, that also belongs to this Zoom Filter group, will be copied to Zoom.<\/p>\n\n\n\n<p>Additionally, you can also identify <strong><span style=\"text-decoration: underline;\">other groups<\/span><\/strong> that will map as roles in Zoom. These other groups should also be a member of the Zoom Filter group. Each user that should automatically get one or more of these roles in Zoom should be mapped correspondingly to one or more of these other groups on the LDAP Server as well. Roles may also have no users mapped to them.<\/p>\n\n\n\n<p>Lastly, you can also check which <strong><span style=\"text-decoration: underline;\">Projects in Zoom<\/span><\/strong> you would want to automatically assign to one or more of these users. Each user that should automatically be assigned one or more projects in Zoom should have the same project names set in their Project attribute on the LDAP Server as well.<\/p>\n\n\n\n<p>On your LDAP Server, make sure to:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Configure one group as the Zoom Filter Group containing all users that you wish to copy to Zoom.\n<ul>\n<li>These users&#8217; mail attributes should be filled in.<\/li>\n<\/ul>\n<\/li><li>Optionally, configure additional groups that are also members of the Zoom Filter Group.\n<ul>\n<li>Additionally, each of these users may also be assigned to zero or more of these groups.<\/li>\n<\/ul>\n<\/li><li>Optionally, these users also have their Project attribute filled in. The project name is case-sensitive and the project should also already exist in Zoom.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Zoom Filter Group<\/h4>\n\n\n\n<p>In order to pull users &amp; groups from the LDAP Server into Zoom, a filter group must be created in the LDAP Server&#8217;s database first. For example, <code class=\"\">CN=ZOOM_DAM_USERS, OU=Enterprise Apps,&nbsp;DC=corp,DC=acme,DC=com<\/code> in the diagram below:<\/p>\n\n\n\n<figure class=\"wp-block-image alignnone wp-image-3051 size-full\"><img decoding=\"async\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2015\/05\/img_5544177af3d2d.png\" alt=\"\" class=\"wp-image-3051\"\/><figcaption>Sample LDAP\/AD container hierarchy<\/figcaption><\/figure>\n\n\n\n<p>In addition, it is recommended to create Security Groups in the LDAP Server for the permissions that Zoom support, these permissions must be applied to the groups after these have been pulled into Zoom:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Permission<\/strong><\/td><td><strong>Effect<\/strong><\/td><\/tr><tr><td>None<\/td><td>Has no access to any resource<\/td><\/tr><tr><td>Distribute<\/td><td>Can read only published project items<\/td><\/tr><tr><td>Review<\/td><td>Inherits Distribute permission and can read those project items that have been marked for review<\/td><\/tr><tr><td>Read<\/td><td>Inherits Review permission and can read\/view any resource<\/td><\/tr><tr><td>Contribute<\/td><td>Inherits Read permission and can add new items<\/td><\/tr><tr><td>Edit<\/td><td>Inherits Contribute Permission and can delete their own items<\/td><\/tr><tr><td>Edit_All<\/td><td>Inherits Edit Permission and can delete all items<\/td><\/tr><tr><td>Administer<\/td><td>Inherits Edit_All Permission and can change project configuration<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"warning\">\n<p>Any user or group in the LDAP Server must be a member of the Zoom filter group in order to be pulled into Zoom. That implies that you need to add users to both the Zoom filter group as well as the groups you will be pulling. If you failed to add users to the groups you wish to pull, the groups will be empty in Zoom after import.<\/p>\n<p>Also, the &#8220;mail&#8221; attribute needs to be set for each user you wish to pull into Zoom. If the &#8220;mail&#8221; attribute is missing the user will not be pulled into Zoom.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What will be read from the LDAP Server?<\/h2>\n\n\n\n<p>At the minimum, all users that have emails configured and are assigned to the Zoom Filter group will be read and pulled into Zoom. Additionally:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>If these users also belong to other groups that are members of the Zoom Filter group, then these groups will be created as Roles and automatically mapped to these users in Zoom. The roles will be created under the masterldap role that already exists in Zoom.<\/li><li>From Zoom 7.5 onwards, if these users also have a Project attribute assigned on the LDAP Server and these projects already exist in Zoom (case-sensitive), then these Projects are also automatically assigned to these users in Zoom. If the Project attribute has a Project name that does not exist in Zoom, then it is skipped.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>On the LDAP Server<\/strong><\/td><td><strong>First-time pull in Zoom<\/strong><\/td><td><strong>Subsequent pull in Zoom<\/strong><\/td><\/tr><tr><td><strong>Users<\/strong> belong to the <strong>Zoom Filter group<\/strong>.<\/td><td><strong>Users<\/strong> are <strong>created<\/strong> and <strong>mapped<\/strong> to <strong>masterldap role<\/strong>.\n<p>&nbsp;<\/p>\n<p>Zoom <strong>admins<\/strong> will need to <strong>update roles<\/strong> and <strong>assign projects<\/strong> for these users.<\/p>\n<\/td><td><strong>Users<\/strong> are <strong>added or removed<\/strong> from Zoom as per their membership in the Zoom Filter group on the LDAP Server.<\/td><\/tr><tr><td><strong>Users<\/strong> belong to the <strong>Zoom Filter group<\/strong>.\n<p>&nbsp;<\/p>\n<p><strong>Other groups<\/strong> are also <strong>members of the Zoom Filter group<\/strong>.<\/p>\n<p><strong>Some users<\/strong> belonging to the Zoom Filter group also belong to <strong>some of these other groups<\/strong>.<\/p>\n<\/td><td><strong>Users<\/strong> are <strong>created<\/strong>. <strong>Roles<\/strong> are <strong>created under the masterldap role<\/strong> from the groups on the LDAP Server. (Only groups that are members of the Zoom Filter group)\n<p>&nbsp;<\/p>\n<p>Users <strong>assigned<\/strong> to their <strong>corresponding role<\/strong> as per the group they belonged to. If a user <strong>only belonged to the Zoom Filter group<\/strong>, she will be <strong>assigned the masterldap role<\/strong>. If the other group has no users, then the corresponding role in Zoom will have no user assigned to it.<\/p>\n<p>These newly-created <strong>roles<\/strong> will have <strong>permission set to None<\/strong> and will be <strong>assigned all projects<\/strong>.<\/p>\n<p>Zoom <strong>admins<\/strong> will still need to <strong>assign projects<\/strong> for these users.<\/p>\n<\/td><td><strong>Users<\/strong> are <strong>added or removed<\/strong> from Zoom as per their membership in the Zoom Filter group on the LDAP Server.\n<p>&nbsp;<\/p>\n<p><strong>Roles<\/strong> are <strong>added or removed<\/strong> from Zoom as per the membership of groups in the Zoom Filter group on the LDAP Server.<\/p>\n<\/td><\/tr><tr><td><strong>Users<\/strong> belong to the <strong>Zoom Filter group<\/strong>.\n<p>&nbsp;<\/p>\n<p><strong>Some users<\/strong> have <strong>Projects<\/strong> assigned to them (with names that also exist in Zoom)<\/p>\n<\/td><td><strong>Users<\/strong> are <strong>created<\/strong>, <strong>mapped to masterldap role<\/strong>, and <strong>projects assigned<\/strong> as read from the LDAP Server. (Project names are case-sensitive and should exist on Zoom)\n<p>&nbsp;<\/p>\n<p>Zoom <strong>admins<\/strong> will need to <strong>update roles<\/strong> for these users and <strong>assign projects<\/strong> for users that <strong>didn&#8217;t have Project attribute set<\/strong> on the LDAP Server.<\/p>\n<\/td><td><strong>Users<\/strong> are <strong>added or removed<\/strong> from Zoom as per their membership in the Zoom Filter group on the LDAP Server.\n<p>&nbsp;<\/p>\n<p><strong>New projects<\/strong> are <strong>associated<\/strong> with users when added on the LDAP Server. But, projects are <strong>never unassigned<\/strong> from the Zoom user when removed from the user on the LDAP Server.<\/p>\n<\/td><\/tr><tr><td><strong>Users<\/strong> belong to the <strong>Zoom Filter group<\/strong>.\n<p>&nbsp;<\/p>\n<p><strong>Some users<\/strong> have <strong>Projects<\/strong> assigned to them (with names that also exist in Zoom)<\/p>\n<p><strong>Other groups<\/strong> are also <strong>members of the Zoom Filter group<\/strong>.<\/p>\n<p><strong>Some users<\/strong> belonging to the Zoom Filter group also belong to <strong>some of these other groups<\/strong>.<\/p>\n<\/td><td><strong>Users<\/strong> are <strong>created<\/strong> and <strong>projects assigned<\/strong> as read from LDAP Server. (Project names are case-sensitive). <strong>Roles<\/strong> are <strong>created under the masterldap role<\/strong> from the groups on the LDAP Server. (Only groups that are members of the Zoom Filter group)\n<p>&nbsp;<\/p>\n<p>Users <strong>assigned to their corresponding role<\/strong> as per the group they belonged to. If a user <strong>only belonged to the Zoom Filter group<\/strong>, it will be <strong>assigned the masterldap role<\/strong>. If the other group has no users, then the corresponding role in Zoom will have no user assigned to it.<\/p>\n<p>These newly-created <strong>roles<\/strong> will have <strong>permission set to None<\/strong> and will be <strong>assigned all projects<\/strong>.<\/p>\n<p>Zoom <strong>admins<\/strong> will still need to <strong>assign projects<\/strong> for users that <strong>didn&#8217;t have Project attribute set<\/strong> on the LDAP Server.<\/p>\n<\/td><td><strong>Users<\/strong> are <strong>added or removed<\/strong> from Zoom as per their membership in the Zoom Filter group on the LDAP Server.\n<p>&nbsp;<\/p>\n<p><strong>Roles<\/strong> are <strong>added or removed<\/strong> from Zoom as per the membership of groups in the Zoom Filter group on the LDAP Server.<\/p>\n<p><strong>New projects<\/strong> are <strong>associated<\/strong> with users when added on the LDAP Server. But, projects are <strong>never unassigned<\/strong> from the Zoom user when removed from the user on the LDAP Server.<\/p>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Setting up LDAP without SSL<\/h2>\n\n\n\n<p>To configure LDAP in Zoom, you need to:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Save LDAP settings<\/li><li>Update to LDAP Realm<\/li><li>Pull users from LDAP Server<\/li><\/ul>\n\n\n\n<p>Follow the sections below to see the steps:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Saving LDAP Settings<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>In your preferred web browser, <strong>open<\/strong> the <span class=\"keyword\">Web Management Console<\/span>.<\/li><li><span class=\"command\">Log in<\/span> using your Zoom <span class=\"keyword\">admin<\/span> credentials.<\/li><li>In the left sidebar, <span class=\"command\">click<\/span> <span class=\"keyword\">Server Control Panel<\/span><strong>\u00a0<\/strong>under the\u00a0<span class=\"keyword\">Server<\/span>\u00a0section.<\/li><li><span class=\"command\">Click<\/span>\u00a0<span class=\"keyword\">LDAP Server Settings<\/span>. <figure><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2020\/02\/img_5e466c723bf18.png\"><img loading=\"lazy\" decoding=\"async\" width=\"835\" height=\"472\" class=\"alignnone wp-image-13957 size-large\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2020\/02\/img_5e466c723bf18-1024x579.png\" alt=\"\"><\/a><\/figure><p id=\"RbuwzOJ\"><\/li><li><span class=\"command\">Fill in<\/span> the following values to meet your organization&#8217;s needs:<br> <table style=\"height: 270px; border: 1px solid black;\" width=\"662\"> <tbody> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>Field<\/strong><\/td> <td style=\"border: 1px solid black;\"><strong>Description<\/strong><\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>Host<\/strong><\/td> <td style=\"border: 1px solid black;\">The machine IP\/Hostname where LDAP Server is running<\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>Port<\/strong><\/td> <td style=\"border: 1px solid black;\">Port number where the LDAP Server is listening. <em>Default 389<\/em><\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>Use SSL<\/strong><\/td> <td style=\"border: 1px solid black;\">See section &#8220;<em>Setting Up LDAP (with SSL)<\/em>&#8220;<\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>Base DN<\/strong><\/td> <td style=\"border: 1px solid black;\">The distinguished name of the base context in the LDAP repository within which the users and groups defined; this will act as the base container from which any lookup\/search will execute. If you have thousands of users in LDAP, please create an appropriate container to limit the search scope. Note: If you have multiple OU organizational units that you are referring to for your users, your base DN needs to encapsulate both OUs.<em>Ex. CN=Users,DC=ZOOM,DC=local<\/em><\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>Username Attribute<\/strong><\/td> <td style=\"border: 1px solid black;\">The attribute that would mark the username.<em>Ex. sAMAccountName<\/em><\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>Groupname Attribute<\/strong><\/td> <td style=\"border: 1px solid black;\">The name of the attribute that would mark the name of the group: typically, cn for any group entry. <em>Ex. CN<\/em><\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>LDAP Searching Username<\/strong><\/td> <td style=\"border: 1px solid black;\">The DN of the user name entity that will be used to bind to the LDAP Server. This username must be a member of a group with enough privileges to be able to search the LDAP db.<em>Ex. ZOOM\\Administrator or CN=Administrator,CN=Users,DC=ZOOM,DC=local<\/em><\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>LDAP Searching Password<\/strong><\/td> <td style=\"border: 1px solid black;\">The password associated with the searching username.<\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>Exclude Users<\/strong><\/td> <td style=\"border: 1px solid black;\">A comma-separated list of user DNs to ignore<\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>Exclude Groups<\/strong><\/td> <td style=\"border: 1px solid black;\">A comma-separated list of group DNs to ignore<\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>Filter Group<\/strong><\/td> <td style=\"border: 1px solid black;\">The DN of a group that will contain all users who would operate with Zoom, and also all the groups that the users are organized into.<em>Ex.\u00a0CN=ZOOM_DAM_USERS, OU=Enterprise Apps, DC=corp,DC=acme,DC=com in the diagram\u00a0above.<\/em><\/td> <\/tr> <tr style=\"border: 1px solid black;\"> <td style=\"border: 1px solid black;\"><strong>\u00a0Follow Referrals*<\/strong><\/td> <td style=\"border: 1px solid black;\">Enable this when using multiple LDAP Servers.<\/td> <\/tr> <tr> <td style=\"border: 1px solid black;\"><strong>Encode URLs*<\/strong><\/td> <td style=\"border: 1px solid black;\">Enable this if spaces or special characters are used in the user names, organizational units, or groups.<\/td> <\/tr> <tr> <td style=\"border: 1px solid black;\"><strong>Auto Pull Frequency<sup>\u2020<\/sup><\/strong><\/td> <td style=\"border: 1px solid black;\">Specify the number (in days) for the frequency at which information will be pulled again from the LDAP Server. This will get information about any change in users\/projects\/roles.<\/td> <\/tr> <\/tbody> <\/table><div>* Available from Zoom 7.5 onwards.<\/div><sup style=\"font-weight: inherit;\">\u2020<\/sup><span style=\"font-size: 1rem; font-weight: inherit;\"> Available from Zoom 7.3 onwards.<\/span><\/li><li><span class=\"command\">Click<\/span>\u00a0<span class=\"keyword\">Save<\/span>. Settings should look similar to sample settings below: <figure><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2020\/02\/img_5e466ca559633.png\"><img loading=\"lazy\" decoding=\"async\" width=\"502\" height=\"462\" class=\"alignnone wp-image-13958 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2020\/02\/img_5e466ca559633.png\" alt=\"\"><\/a><\/figure><p id=\"fnXykqV\"><\/li><li>You will be prompted to restart the server. <span class=\"command\">Click<\/span>\u00a0<span class=\"keyword\">Yes<\/span><strong>.<\/strong><\/li><\/ol>\n\n\n\n<p>LDAP Settings are saved in Zoom.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Updating to LDAP Realm<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>In your preferred web browser, <strong>open<\/strong> the <span class=\"keyword\">Web Management Console<\/span>.<\/li><li><span class=\"command\">Log in<\/span> using your Zoom <span class=\"keyword\">admin<\/span> credentials.<\/li><li>In the<span class=\"keyword\"> left sidebar<\/span>, click Server Control Panel, then click Security Settings and verify the security realm is switched to ExtLdapRealm, if not change it to :<br>ExtLdapRealm. This will switch the authentication provider to LDAP from the local Zoom user database. <div class=\"warning\">This is an irreversible switch, please make sure you really want to do this before switching.<\/div> <figure><img decoding=\"async\" class=\"alignnone size-full wp-image-3058 \" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2015\/05\/img_55441c41d95c3.png\" alt=\"\"><\/figure><p id=\"sofNZvL\"><\/li><\/ol>\n\n\n\n<p>The Realm is now updated.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pulling users from your LDAP Server<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>In your preferred web browser, <strong>open<\/strong> the <span class=\"keyword\">Web Management Console<\/span>.<\/li><li><span class=\"command\">Log in<\/span> using your Zoom <span class=\"keyword\">admin<\/span> credentials.<\/li><li>In the <span class=\"keyword\">left sidebar<\/span>, <span class=\"command\">click<\/span>\u00a0<span class=\"keyword\">Manage accounts<\/span>\u00a0under\u00a0<span class=\"keyword\">User Accounts<\/span><em><em>.<\/em><\/em> <figure><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2020\/02\/img_5e4679b563206.png\"><img loading=\"lazy\" decoding=\"async\" width=\"835\" height=\"472\" class=\"alignnone wp-image-13961 size-large\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2020\/02\/img_5e4679b563206-1024x579.png\" alt=\"\"><\/a><\/figure><p id=\"wmPcbru\"> <\/li><li><span class=\"command\">Click<\/span>\u00a0<span class=\"keyword\">Pull Users and Roles From LDAP Server<\/span><strong>.<\/strong>If successful, you should see a list of the names in your Security Group listed in the manage accounts and the following dialog: <figure><img loading=\"lazy\" decoding=\"async\" width=\"544\" height=\"119\" src=\"http:\/\/www.evolphin.com\/images\/support\/installation_guide\/LDAP_Confirmation.png\" alt=\"\"><\/figure><\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Setting Up LDAP with SSL<\/h2>\n\n\n\n<p>The following sections describe how to configure the specific items to allow LDAP to authenticate over SSL using Microsoft Active Directory. These instructions assume that the base configurations were applied in section, <em><a href=\"#setting-up-ldap-without-ssl\">Setting Up LDAP without SSL<\/a>.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Exporting Certificate from Active Directory<\/h3>\n\n\n\n<p><span style=\"text-decoration: underline;\"><em>Windows 2012<\/em><\/span><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><span class=\"command\">Log into<\/span> your <span class=\"keyword\">Active Directory<\/span> server using <span class=\"keyword\">Administrator<\/span> credentials.<\/li><li>Search for&nbsp;certsrv.msc<br><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/certsrv_msc.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2312 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/certsrv_msc.png\" alt=\"certsrv_msc\" width=\"600\" height=\"375\"><\/a><\/li><li><span class=\"command\">Click<\/span>&nbsp;<span class=\"keyword\">Enter<\/span>&nbsp;on your keyboard.<\/li><li><span class=\"command\">Select<\/span> <span class=\"keyword\">Certification Authority<\/span> in the left sidebar, <span class=\"command\">right-click<\/span> and <span class=\"command\">select<\/span>&nbsp;<span class=\"keyword\">Properties<\/span>.<\/li><li><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_selectProperties.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2313 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_selectProperties.png\" alt=\"SSL_selectProperties\" width=\"597\" height=\"414\"><\/a><\/li><li><span class=\"command\">Select<\/span> the&nbsp;<span class=\"keyword\">Details<\/span>&nbsp;tab.<br><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_clickDetails.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2314 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_clickDetails.png\" alt=\"SSL_clickDetails\" width=\"498\" height=\"617\"><\/a><\/li><li><span class=\"command\">Click<\/span> the&nbsp;<span class=\"keyword\">Copy to file&#8230;&nbsp;<\/span>button.<br><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_copyToFile.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2315 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_copyToFile.png\" alt=\"SSL_copyToFile\" width=\"492\" height=\"614\"><\/a><\/li><li><span class=\"command\">Click<\/span>&nbsp;<span class=\"keyword\">Next<\/span>.<br><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_copyToFile_Dlg01.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2316 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_copyToFile_Dlg01.png\" alt=\"SSL_copyToFile_Dlg01\" width=\"494\" height=\"475\"><\/a><\/li><li><span class=\"command\">Select<\/span>&nbsp;<span class=\"keyword\">Base-64 encoded X.509 (.CER)<\/span>&nbsp;and <span class=\"command\">click<\/span>&nbsp;<span class=\"keyword\">Next<\/span>.<br><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_copyToFile_Dlg02.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2317 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_copyToFile_Dlg02.png\" alt=\"SSL_copyToFile_Dlg02\" width=\"495\" height=\"477\"><\/a><\/li><li><span class=\"command\">Click<\/span>&nbsp;<span class=\"keyword\">Browse&#8230;<\/span>&nbsp;and <span class=\"command\">select<\/span> your desired location to export the certificate file to. Then <span class=\"command\">click<\/span>&nbsp;<span class=\"keyword\">Next<\/span>.<br><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_copyToFile_Dlg03.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2318 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_copyToFile_Dlg03.png\" alt=\"SSL_copyToFile_Dlg03\" width=\"497\" height=\"479\"><\/a><\/li><li><span class=\"command\">Click<\/span>&nbsp;<span class=\"keyword\">Finish<\/span>.<br><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_copyToFile_Dlg04.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2319 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_copyToFile_Dlg04.png\" alt=\"SSL_copyToFile_Dlg04\" width=\"500\" height=\"483\"><\/a><\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Importing Certificate from Active Directory<\/h3>\n\n\n\n<p>In order for Zoom to properly connect to Active Directory using SSL, it will need to import the certificate into its Keystore. The following instructions describe how to import the Active Directory certificate into the Java JRE.<\/p>\n\n\n\n<p>NOTE: You need the Java keytool.exe installed on the machine. If it is not installed with your Evolphin JRE, install a different JRE on your computer. You may need to set your absolute path in order to run the keytool.exe command.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li><span class=\"command\">Click<\/span>\u00a0<span class=\"keyword\">Start<\/span>\u00a0menu.<\/li><li><span class=\"command\">Search<\/span> for\u00a0<span class=\"keyword\">cmd<\/span><strong>.<\/strong><\/li><li><span class=\"command\">Right-click<\/span> on\u00a0<span class=\"keyword\">Command Prompt<\/span>.<\/li><li><span class=\"command\">Select<\/span>\u00a0<span class=\"keyword\">Run as Administrator<\/span><strong>.<br><\/strong><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_runAsAdministrator.png\"><img loading=\"lazy\" decoding=\"async\" width=\"194\" height=\"186\" class=\"alignnone size-full wp-image-2320\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/SSL_runAsAdministrator.png\" alt=\"SSL_runAsAdministrator\"><\/a><\/li><li><span class=\"command\">Type<\/span> into <span class=\"keyword\">Command Prompt<\/span>: <div class=\"code\"><code> cd \"C:\\Program Files (x86)\\Evolphin\\DAM\\jre\\lib\\security\" <\/code><\/div><\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\"><li><span class=\"command\">Hit<\/span> <span class=\"keyword\">Enter<\/span>.<\/li><li><span class=\"command\">Type<\/span> into the <span class=\"keyword\">Command Prompt<\/span>: <div class=\"code\"><code>keytool -import -alias adcert -file\u00a0&lt;INSERT PATH TO CERTIFICATE>\u00a0-keystore\u00a0cacerts<\/code><span style=\"font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &quot;Helvetica Neue&quot;, sans-serif; font-size: 1rem; font-weight: inherit;\"> <\/span><\/div><div class=\"note\"><span style=\"font-size: 1rem; font-weight: inherit;\">Make sure that your path is in quotation marks to escape the spaces in the path.<\/span> <p>The <em>cacerts<\/em> is relative to where you are in the command line, so if you are not in the security folder, you can put an absolute path here.<\/p><span style=\"font-size: 1rem; font-weight: inherit;\">The keytool application is not packaged along with the Zoom server. You can find it in any regular JRE installation.<\/span><\/div><\/li><li>You will be prompted to <span class=\"command\">enter<\/span> the <span class=\"keyword\">keystore password<\/span>. <div class=\"note\">By default, the password is changeit.<\/div><\/li><li><span class=\"command\">Hit<\/span> <span class=\"keyword\">Enter<\/span>.<\/li><li>You will be prompted whether you want to trust this certificate. <span class=\"command\">Hit<\/span> <span class=\"keyword\">Yes<\/span>.<\/li><li><span class=\"command\">Hit<\/span> <span class=\"keyword\">Enter<\/span>.<\/li><\/ol>\n\n\n\n<p>Your certificate should now have been installed correctly.<\/p>\n\n\n\n<p>Move to the next section to enable SSL for LDAP connections in Zoom.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Configuring SSL for LDAP in Zoom<\/h3>\n\n\n\n<p>These instructions have been truncated for SSL specific settings. For other settings, please refer to&nbsp;<a href=\"#setting-up-ldap-without-ssl\"><em>Setting Up LDAP without SSL<\/em><\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>In your preferred web browser, <strong>open<\/strong> the <span class=\"keyword\">Web Management Console<\/span>. <div class=\"note\">ex. http:\/\/localhost:8443 or <span class=\"keyword\">http:\/\/&lt;zoomserver>:8443<\/span><span style=\"font-size: 1rem; font-weight: inherit;\"> <\/span><\/div><\/li><li><span class=\"command\">Log in<\/span> using your admin credentials.<\/li><li>In the left sidebar, <span class=\"command\">click<\/span>\u00a0<span class=\"keyword\">Server Control Panel<\/span>\u00a0under the\u00a0<span class=\"keyword\">Server<\/span>\u00a0section.<\/li><li><span class=\"command\">Click<\/span>\u00a0<span class=\"keyword\">LDAP Server Settings<\/span>.<\/li><li>Under <span class=\"keyword\">LDAP Port<\/span>, <span class=\"command\">type<\/span>\u00a0<span class=\"keyword\">636<\/span>. <div class=\"note\">636 is the default SSL port for LDAP<\/div><\/li><li><span class=\"command\">Check<\/span> the box\u00a0<span class=\"keyword\">Use SSL<\/span>.<\/li><li><span class=\"command\">Click<\/span>\u00a0<span class=\"keyword\">Save<\/span>.<\/li><li>You will be prompted to restart the server. <span class=\"command\">Click<\/span>\u00a0<span class=\"keyword\">Yes<\/span><strong>.<\/strong><\/li><li><span class=\"command\">Refresh<\/span> your web browser.<\/li><li><span class=\"command\">Log in<\/span> using your admin credentials.<\/li><li>In the left sidebar, <span class=\"command\">click<\/span>\u00a0<span class=\"keyword\">Manage accounts<\/span>\u00a0under\u00a0<span class=\"keyword\">User Accounts<\/span><em>.<\/em><\/li><li><span class=\"command\">Click<\/span>\u00a0<span class=\"keyword\">Pull Users and Roles From LDAP Server<\/span><strong>.<\/strong>If successful, you should see a list of the names in your Security Group listed in the manage accounts and the following dialog: <figure><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/LDAP_Confirmation.png\"><img loading=\"lazy\" decoding=\"async\" width=\"544\" height=\"119\" class=\"alignnone wp-image-2311 size-full\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/LDAP_Confirmation.png\" alt=\"LDAP_Confirmation\"><\/a><\/figure> <\/li><\/ol>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Configuring Archive Location<\/h2>\n\n\n<div data-post-id=\"1186\" class=\"insert-page insert-page-1186 \">\n<h3 class=\"wp-block-heading\">Available Archive Modules<\/h3>\n\n\n<div data-post-id=\"8532\" class=\"insert-page insert-page-8532 \">\n<p>An archive module allows the Zoom archive manager to delegate the actual archive\/restore operation to a specific archive handler. The following are currently supported:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Archive Module<\/strong><\/td><td><strong>Type<\/strong><\/td><td><strong>Implemented<\/strong><\/td><td><strong>Description<\/strong><\/td><\/tr><tr><td>Basic<\/td><td>Internal<\/td><td>Built-in<\/td><td>Supports archiving to a single file system path on the network<\/td><\/tr><tr><td>Path-specific Archive<\/td><td>Internal<\/td><td>\n<p>Built-in<\/p>\n<\/td><td>Similar to basic, plus the ability to map Zoom project vaults to different file system directories. This allows each brand\/business unit to have its own archive storage<\/td><\/tr><tr><td>File System Archive<\/td><td>External<\/td><td>\n<p>Zoom 7.3 onwards &#8211; using Hub (as Hierarchical Archive)<\/p>\n<\/td><td>Supports archiving to external file systems and media using Evolphin&#8217;s Hub Server<\/td><\/tr><tr><td>S3\/BlobStore<\/td><td>External<\/td><td>\n<p>Until Zoom 7.2 &#8211; using scripts<\/p>\n<p>Zoom 7.3 onwards &#8211; using Hub (as Hierarchical Archive)<\/p>\n<\/td><td>Supports Object Blob Storage or Cloud-based Storage such as Google Cloud Storage, AWS S3, Cloudian S3, or Microsoft Azure Blob<\/td><\/tr><tr><td>FrontPorch<\/td><td>External<\/td><td>Using scripts<\/td><td>Supports Oracle FrontPorch DIVA<\/td><\/tr><tr><td>SGL<\/td><td>External<\/td><td>Using scripts<\/td><td>Supports SGL FlashNet<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Enable Archive Management License<\/h3>\n\n\n\n<p>Archiving is an optional feature that is available only to deployments that hold an appropriate license. You can check your license information in Zoom\u2019s web-based administration console.<\/p>\n\n\n\n<p>To check the license information, log on to your administration console in a browser at a URL like this: http:\/\/zoomserver:8443\/<\/p>\n\n\n\n<p>From the navigation menu on the left, click open the \u201cLicense Management\u201d option under the \u201cSystem\u201d menu. If you hold a license that allows archive operations you will see a separate \u201cArchive Management\u201d menu in your navigation panel as shown below.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/arc.png\"><img decoding=\"async\" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2014\/09\/arc.png\" alt=\"Archive License\" class=\"wp-image-1977\"\/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Configuring Basic Archive Module<\/h3>\n\n\n\n<p>For users who have archive as part of the Zoom license they have purchased, Zoom can archive assets to a single designated archive location using the <em>Basic Module<\/em>. This folder location must pre-exist at the Zoom DAM server in order for the configuration to work. You can configure location of the Archive by doing the following:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>In your preferred web browser, <span class=\"command\">go to<\/span> the <span class=\"keyword\">Web Management Console<\/span>. <div class=\"note\">ex.<span class=\"keyword\"> http:\/\/localhost:8443<\/span> or <span class=\"keyword\">http:\/\/&lt;zoomserver&gt;:8443<\/span><\/div><\/li><li><span class=\"command\">Log in<\/span> using your admin credentials.<\/li><li>In the left sidebar, <span class=\"command\">click<\/span> on&nbsp;<span class=\"keyword\">Server Control Panel<\/span>&nbsp;under the&nbsp;<span class=\"keyword\">Server<\/span>&nbsp;section.<\/li><li><span class=\"command\">Click<\/span> on <span class=\"keyword\">Archive Management<\/span>.<\/li><li>Under <span class=\"keyword\">Archive Location<\/span>, <span class=\"command\">set<\/span> the path to the archive folder as it exists on the Zoom DAM server. <div class=\"note\">Ex. e:\\zoom\\archive\\ or \/mnt\/Archive on the Zoom MAM server.<\/div><figure><img decoding=\"async\" class=\"alignnone size-full wp-image-7453 \" src=\"https:\/\/evolphin.com\/help\/wp-content\/uploads\/2018\/01\/img_5a6bbfc2db64b.png\" alt=\"\"><\/figure><p id=\"iaTvcXb\"><\/p><p id=\"lUJowkl\"><\/p><\/li><li><strong>Restore Threshold<\/strong>: This is the file size in bytes which is a threshold for restore petition. Please check the section on \u201c<a title=\"Archive and Restore for the End-Users\" href=\"https:\/\/evolphin.com\/help\/docs\/v5\/server\/archive\/archive-and-restore-for-the-end-users\/#restore-pet\">Restore Petition<\/a>\u201d for more details. The default threshold is -1.<\/li><li><span class=\"command\">Click<\/span> <span class=\"keyword\">Save<\/span>.<\/li><li>You will be prompted to restart the server. <span class=\"command\">Click<\/span>&nbsp;<span class=\"keyword\">Yes<\/span><strong>.<\/strong><\/li><li><span class=\"command\">Refresh<\/span> your web browser.<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Configuring External Archive Module<\/h3>\n\n\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Logs<\/h2>\n\n\n<div data-post-id=\"458\" class=\"insert-page insert-page-458 \"><p>Zoom provides a number of different logs to track and diagnose issues with the Zoom Server. Below is a reference of how to access the different logs Zoom provides on the Zoom Server and how to configure the granularity of logs.<\/p>\n<p>The following log files are available for troubleshooting on the Zoom Server or Preview Server:<\/p>\n<div class=\"note\">Note due to log rotation the latest log file is &lt;log-file-name&gt;.0<\/div>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>audit_log:\u00a0<\/strong>Log of every action done by users in the system &#8211; [ZoomServerDir]\/logs\/audit_log.*<\/li>\n<li><strong>previewdog_log:\u00a0<\/strong>Log file for watchdog that starts up the preview-server. This log is useful for troubleshooting when the preview server is not starting &#8211; [ZoomServerDir]\/logs\/previewdog_log\u00a0<\/li>\n<li><strong>preview_log:\u00a0<\/strong>Log for preview-server service &#8211; [ZoomServerDir]\/logs\/preview_log.*<\/li>\n<li><strong>server_log:\u00a0<\/strong>Log for Zoom Server service &#8211; [ZoomServerDir]\/logs\/server_log.*<\/li>\n<li><strong>watchdog_log:\u00a0<\/strong>Log for Zoom Server watchdog that starts the Zoom Server. This log is useful for troubleshooting when the Zoom Server is not starting. &#8211; [ZoomServerDir]\/logs\/watchdog_log<\/li>\n<\/ul>\n<h4><a name=\"logs-increasingLogSensitivity\"><\/a>Increasing Log Sensitivity<\/h4>\n<ul>\n<li>In your preferred web browser, go to Web Management Console <em>ex. http:\/\/zoom-server:8443 or https:\/\/zoom-server:9443<\/em><\/li>\n<li>Log in using your admin credentials.<\/li>\n<li>In the left sidebar, click on Current Configuration in Logs Management under the Server section.<\/li>\n<li>Under Select Log level, set the level of your log settings.\u00a0<em>Default: INFO<\/em><\/li>\n<li>For more information please <a title=\"Logs Management in Zoom\" href=\"https:\/\/evolphin.com\/help\/docs\/logs-management-in-zoom\/\">see this article.\u00a0<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Configuring Database Location Configuring Preview Server Preview Server on a different machine Configuring SMTP Server Configuring Active Directory \/ LDAP Configuring Archive Location Logs<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[27,31],"tags":[21],"class_list":["post-1148","post","type-post","status-publish","format-standard","hentry","category-administration-server","category-configuration-server","tag-zoom-5"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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